Call Center Per Diem temp to hire staff

Job Description Schedule: Monday and Friday 10A-630PM Availability needed/ Temp to Hire Position Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care, verify insurance information, update demographics, and inform patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Answer a high volume of calls. Able to assist at front desk when needed. Assisting with other duties as assigned. Qualifications High School Diploma or equivalent. Strong customer service skills; ability to diffuse client frustrations. Excellent interpersonal and communication skills. Ability to use logic and problem‑solving skills to resolve issues. Ability to work independently under tight deadlines in a rapidly changing environment. Excellent time management and organizational skills. Additional Information The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job‑related qualifications, and geography. Compensation $17-$17 #J-18808-Ljbffr Metro Physical & Aquatic Therapy