Venue Merchandise Specialist at CU1 Amphitheatre- Tinley Park

Venue Merchandise Specialist (Part Time)

Position Title: Venue Merchandise Specialist (part time)

Important Note: This position is part-time/seasonal with hours beginning in May of 2026 and working through October of 2026.

Job Description

• Are you someone that enjoys working in a fast-moving environment? Do you enjoy live music? Do you enjoy working with a team of people supporting a common goal? Are you someone that thrives in guest interaction roles? Then the Live Nation Merchandise Specialist position may be the right opportunity for you. Merchandise Specialists are directly supervised by the venue's Merchandise Manager. They arrive at a concert venue on show day and immediately jump into motion. Artist merchandise needs to be inventoried, distributed, and displayed for sale. When the gates open, fans rush into the venue to buy their shirts, hats, and posters, and they flock to you. You fulfill their orders quickly and carefully while taking the time to make each fan smile. After the show is over, you help the team reassemble the remaining merchandise. Once reconciliation is complete and the merchandise returned to the Artist, you head home, knowing you put in a full day's work.

Objectives of the Role

• Provide an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues
• Fulfill the order of guests in a timely fashion, ensuring they receive the correct items and sizes as requested
• Accurately ring-up guest purchases in Live Nation's sales system
• Act as a brand ambassador for Live Nation, its local sponsors, and the venue

Duties & Responsibilities

• Participate in inventory count-in and count-out procedures
• Create visually appealing displays and price items correctly
• Complete sales transactions for each guest
• Support successful sales operations at each event
• Contribute to a positive work environment
• Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations
• Take direction from their supervisor, the venue's Merchandise Manager

Skills & Qualifications

• Specialists are detail oriented, supporting accuracy and completeness in order fulfillment
• Specialists are quick thinking and able to respond to guest requests
• Specialists are guest oriented, focusing on their requests
• Specialists must be team-driven, working as part of a larger unit
• Specialists need the ability to interact with guests politely
• Specialists should be self-starters that do not require significant supervision
• Specialists must have basic math skills addition, subtraction, multiplication, and division

Experience

• Guest service positions desirable
• Retail sales backgrounds not necessary
• Positions that leverage customer service or hospitality
• Prior experience is not as important as the appropriate attitude and interpersonal skills

Job Requirements

• Must be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)
• Must be able to stand for long periods of time
• Must be able to lift up to a 50 pound box
• Must be able to work in outdoor environments in potential extreme temperatures
• Must have a working understanding of touch-screen based systems
• Must be 18 years of age

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, sexual orientation, or any other basis protected by applicable law.

The expected compensation for this position is:

$15.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.