ServiceNow Enterprise Architect

Immediate need for a talented ServiceNow Enterprise Architect . This is a fulltime opportunity with long-term potential and is located in Charleston, SC(Onsite). Job ID: 26-22280 Pay Range: $148000 - $150000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Own the end-to-end architecture strategy for Assure Smart Apps and related insurance platform capabilities. Define target-state architectures across user experience, workflow automation, orchestration, integrations, and core insurance systems. Establish architectural standards that enable scalability, security, resilience, observability, and long-term maintainability. Drive modernization initiatives while ensuring platform stability, upgradeability, and operational excellence. Partner with architecture and engineering leadership to align technology investments with business objectives. Platform & Solution Design Develop reusable architecture patterns, reference architectures, and integration frameworks. Champion API-first, event-driven, and configuration-over-customization approaches. Define clear architectural boundaries across ServiceNow, Assure Platform services, orchestration layers, and enterprise applications. Enable modular, loosely coupled solutions that reduce complexity and eliminate duplication of business logic. Ensure solutions support enterprise-scale deployment across multiple insurance clients and environments. Technical Leadership & Governance Translate business and product requirements into scalable technical architectures. Guide engineering teams on workflows, APIs, integrations, data models, security, and user experience design. Lead architecture reviews, technical governance forums, and key technology decisions. Identify architectural risks, technical debt, and opportunities for continuous improvement. Establish engineering best practices across development, testing, deployment, and operations. Integration, Security & Data Architecture Define secure integration patterns across policy administration, billing, claims, customer, and document management platforms. Architect solutions using modern integration approaches, including APIs, microservices, and event-driven patterns. Ensure compliance with security, privacy, regulatory, and audit requirements. Design solutions for high availability, fault tolerance, performance, and operational visibility. Promote strong data governance and synchronization strategies across enterprise platforms. Evaluate and incorporate AI, automation, analytics, and intelligent workflow capabilities where they deliver measurable business value. Assess emerging technologies and drive adoption through governed architecture standards. Collaborate with Product, Engineering, Operations, and business stakeholders to accelerate digital transformation. Help shape the future evolution of insurance technology platforms. Mentor architects, engineers, and technical leaders. Promote architecture excellence, platform thinking, and engineering discipline. Build alignment across distributed teams and cross-functional stakeholders. Influence technical strategy at both project and enterprise levels. Key Requirements and Technology Experience: Must have skills: - ServiceNow, Architect, Insurance 10+ years of experience in software engineering, solution architecture, or enterprise architecture. Proven experience designing and governing enterprise-scale SaaS and platform-based solutions. Strong expertise in cloud-native, API-first, and event-driven architectures. Demonstrated ability to lead architecture initiatives across multiple teams and stakeholders. Experience communicating complex technical concepts to both technical and executive audiences. ServiceNow Expertise Scoped Applications Flow Designer Integration Hub UI Builder CMDB Service Catalog Automated Test Framework (ATF) ServiceNow governance and operating models Multi-instance environments Upgrade and release management Source control strategies DevSecOps practices Enterprise ServiceNow implementations SaaS and multi-tenant platform architecture Microservices and distributed systems REST and GraphQL APIs Event-driven integration and orchestration Data governance and synchronization strategies Observability, resiliency, and performance engineering CI/CD pipelines and modern DevOps practices Insurance Domain Experience Experience with insurance technology ecosystems, including: Policy administration platforms Claims management systems Document management systems Modern insurance administration platforms Experience with insurance core platforms such as Guidewire, Duck Creek, Sapiens, Majesco, or similar solutions is highly desirable. Strong stakeholder management and communication skills. Ability to influence engineering, product, operations, and executive leadership teams. Experience participating in or leading Architecture Review Boards (ARB) and governance forums. Ability to balance strategic architecture vision with practical delivery execution. Bachelor's or Master's degree in Computer Science, Engineering, or related discipline (or equivalent experience). ServiceNow Certified Technical Architect (CTA) strongly preferred. ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). Additional ServiceNow certifications (ITSM, ITOM, App Engine, etc.) are a plus. Our client is a leading IT Industry and we are currently interviewing to fill this and other similar fulltime positions. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Pyramid Consulting, Inc