Store Manager
Thorntons (Kentucky)
Description:
The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Requirements:
Essential Job Functions (Responsible to)
• Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation
• Create a place of welcoming and belonging for our Guests and Team Members
• Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance; ability to delegate tasks accordingly and follow up to ensure completion
• Engage and lead company initiatives
• Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste
• Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.
• Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process
• Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard to maintain adequate coverage for all shifts
• Train and empower Team Members to de-escalate Guest service issues
• Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy
• Uses a point-of-sale cash register and other electronic equipment
• Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records
• Perform additional duties as assigned
Key Relationships
• Region Manager
• General Manager
• Guest Service Representative
• Human Resource Manager
• Recruiter
• Trainer
• Auditor
Skills
• Demonstrates a commitment to leading by example, considering no tasks as below one's position.
• Contributes to setting work priorities and direction, supporting the team in achieving goals and objectives
• Demonstrates a positive and approachable presence, even during stressful situations
• Recognizes positive performance, celebrates team achievements, and addresses poor performance
• Provides feedback effectively and with empathy
• Collaborates with GM to deliver high-quality Guest service
• Fosters team camaraderie, collaboration, and cohesion
• Proactively identifies potential issues and works with GM to take action to avoid workplace disruptions
• Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict
• Uses analytical skills to identify and solve a variety of business-related problems
• Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc.
• Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team
Knowledge
• Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction
• Principles and methods for displaying, promoting, and selling products or services
• Principles and procedures for personnel recruitment, selection, and training Experience
• Minimum one (1) year of management in retail and/or food and beverage industries
• Experience with the following applications a plus;
o PeopleMatter, Workday, Reflexis
o PDI, ESO
Equipment/Special Expertise
• NA
Required or Preferred Qualifications/Certifications
• High School Diploma or GED (required)
• Must have reliable transportation
• Valid driver's license (preferred)
• Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one)
Physical Requirements
• Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
• Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 50 lbs.
• Occasional Sitting and Driving required.
• Exposed to extreme weather conditions and temperatures
• Long periods of standing
• Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact View email address on click.appcast.io 9 am - 5 pm EST M-F.
This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary.
Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit
The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The SM assists the GM in maintaining a Staffed, Stable & Scheduled environment by providing a consistent Team Member experience through training, coaching, and recognition, while fostering a safety culture by Believing in Zero. Requirements:
Essential Job Functions (Responsible to)
• Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests. Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation
• Create a place of welcoming and belonging for our Guests and Team Members
• Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance; ability to delegate tasks accordingly and follow up to ensure completion
• Engage and lead company initiatives
• Oversee fresh food production to ensure food safety requirements are always met and par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste
• Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.
• Support and guide Team Members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process
• Assist GM in facilitating the labor model by ensuring the team is working the schedule to our standard to maintain adequate coverage for all shifts
• Train and empower Team Members to de-escalate Guest service issues
• Communicates with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy
• Uses a point-of-sale cash register and other electronic equipment
• Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records
• Perform additional duties as assigned
Key Relationships
• Region Manager
• General Manager
• Guest Service Representative
• Human Resource Manager
• Recruiter
• Trainer
• Auditor
Skills
• Demonstrates a commitment to leading by example, considering no tasks as below one's position.
• Contributes to setting work priorities and direction, supporting the team in achieving goals and objectives
• Demonstrates a positive and approachable presence, even during stressful situations
• Recognizes positive performance, celebrates team achievements, and addresses poor performance
• Provides feedback effectively and with empathy
• Collaborates with GM to deliver high-quality Guest service
• Fosters team camaraderie, collaboration, and cohesion
• Proactively identifies potential issues and works with GM to take action to avoid workplace disruptions
• Uses "active listening" to understand viewpoints of others. Adjusts one's position/view to try and resolve conflict
• Uses analytical skills to identify and solve a variety of business-related problems
• Uses basic arithmetical skills to add, subtract and divide as necessary to complete financial reports, cash, inventory, etc.
• Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team
Knowledge
• Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction
• Principles and methods for displaying, promoting, and selling products or services
• Principles and procedures for personnel recruitment, selection, and training Experience
• Minimum one (1) year of management in retail and/or food and beverage industries
• Experience with the following applications a plus;
o PeopleMatter, Workday, Reflexis
o PDI, ESO
Equipment/Special Expertise
• NA
Required or Preferred Qualifications/Certifications
• High School Diploma or GED (required)
• Must have reliable transportation
• Valid driver's license (preferred)
• Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one)
Physical Requirements
• Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
• Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 50 lbs.
• Occasional Sitting and Driving required.
• Exposed to extreme weather conditions and temperatures
• Long periods of standing
• Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact View email address on click.appcast.io 9 am - 5 pm EST M-F.
This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary.
Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Store Manager in Pittsburg, CA vacancy
$33 - $36 per hour
...Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store...SuggestedHourly payFull timeTemporary workLocal areaFlexible hoursShift workWeekend workAfternoon shift- ...Description: The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching...SuggestedWeekly payLocal areaImmediate startAll shiftsShift work
$21.9 - $22.15 per hour
...Store Manager Hourly rate ranges from $21.90 - $22.15 per hour and is dependent upon qualifications and experience. Benefits include: California Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus and Pay Programs subject...SuggestedHourly paySeasonal workFlexible hours$45k - $71.55k
...Job Description Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation...SuggestedTemporary workInternshipLocal areaRelocationFlexible hoursShift workWeekend workAfternoon shift$21.9 - $22.15 per hour
...Store Manager Hourly rate ranges from $21.90 - $22.15 per hour and is dependent upon qualifications and experience. Benefits include: California Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus and Pay Programs subject...SuggestedHourly paySeasonal workFlexible hours$100k
...Retail Store Manager 396 Atlantic Avenue Pittsburg California, 94565 Pay Range Minimum: $100,000.00 This position is eligible for a monthly bonus, based on performance goals, with the successful completion of training. Position Description: Drives retail business...Full timeSeasonal workWork at officeLocal areaRemote workFlexible hoursShift work$77.25k
...monthly bonus, based on performance goals, with the successful completion of training. Position Description : The Retail Store Manager in Training (MIT) will complete a comprehensive training program at one of our training locations. The program is designed to...Full timeWork experience placementSeasonal workWork at officeLocal areaRemote workFlexible hoursShift work- ...Retail Store Manager Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective...Bi-weekly payMinimum wageFull timeLocal areaImmediate startHome officeFlexible hoursNight shiftWeekend workAfternoon shift
- ...natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming and positive environment for customers and associates...Full timeContract workTraineeship
- A leading pizza delivery company in Antioch, California is looking for a Store Assistant Manager to join their team. This full-time position is designed for individuals with strong customer service and communication skills, ready to thrive in a fast-paced environment. Responsibilities...Full timeFlexible hours
- Hobby Lobby Stores Inc. is seeking a Senior Assistant Manager in Antioch, CA, to provide operational leadership with the Store Manager and to drive strong merchandising presentation. You will mentor team members and contribute to a results-driven environment in a fast-paced...Relocation
- Panda Restaurant Group Inc, located in Pittsburg, California, is seeking an experienced Store Manager to lead our store operations. You'll manage hiring, training, and directing team members to ensure excellent guest experiences while achieving financial goals. This role...
$21.9 - $22.15 per hour
A leading seasonal retail company is seeking a Store Manager in Antioch, California. The role involves overseeing total store operations, ensuring maximum sales and profitability, and managing guest services. Ideal candidates should have prior retail management experience...Hourly paySeasonal workFlexible hours$18.9 - $19.15 per hour
...Assistant Store Manager Hourly rate ranges from $18.90 - $19.15 per hour and is dependent upon qualifications and experience. Benefits include: California Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and...Hourly paySeasonal workFlexible hours$18.9 - $19.15 per hour
...to qualifications. ?This position is for any person who has previously worked for Spencer's / Spirit Halloween in an Assistant Store Manager position. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown...Hourly paySeasonal workFlexible hours$70.3k
...: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of the San Francisco Bay to help fund the... ...people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and...Full timeWork experience placementSeasonal workWork at officeLocal areaRemote workFlexible hoursShift work$19.65 - $23.65 per hour
...shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business...Full timeLocal areaImmediate startWorldwideFlexible hoursShift workNight shift3 days per week$19 - $24 per hour
...Vitality Bowls Store Manager We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls...Hourly payFull timeRelocation packageAll shiftsShift workNight shiftDay shift- ...Store Manager Basic Qualifications # Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience. # Must be fluent in reading, writing, and speaking English (Except in Puerto Rico) # Willingness...Flexible hoursWeekend workAfternoon shift
$27 - $37 per hour
...The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values. They are a business driver who demonstrates the highest level of leadership in support of exceptional customer service and attainment of store sales goals, a builder of strong teams...Hourly payWork at officeLocal areaFlexible hoursShift workNight shift$23.9 - $29.9 per hour
...Store Manager At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to...Night shift$80k - $90k
...General Manager As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented... ...as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services...Weekly payFull timeLocal areaImmediate startVisa sponsorshipWork visaFlexible hoursShift work$24.05 - $35.6 per hour
...shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just... ...and perspectives is fundamental to our success. As a Store Manager, you'll create a team environment which fosters inclusivity and...Hourly payTemporary work$23.9 - $24.15 per hour
...College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation...Hourly payLocal area$75k - $100k
...family oriented work environment, and all you need to be successful. Join our team today! POSITION SUMMARY As an Automotive Store Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified...$103.37k - $129.27k
...live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Manager who will drive daily operations of the store. You will manage a retail profit center of $5-$30 million in sales volume! You'll create...Temporary workLocal area$16 - $35 per hour
...Store Manager Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands...Full timeNight shiftWeekend work$33 - $36 per hour
...Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management...Hourly payFull timeTemporary workLocal areaFlexible hours- ...School Diploma or equivalent. Must have a minimum of 3 years of previous Retail Management/Supervisory experience. Must have the ability to operate POS/Cash Register and schedule and supervise store employees. Must hold a valid driver’s license and be able to show proof of...Day shift
$80k - $100k
...global recognition and is sold through online, more than 30 O.B. stores, and the best retailers and hoteliers in the world. Our... ...join the ever-growing O.B. community. THE POSITION As a Store Manager, you will be an ambassador for the brand and a senior member of...Weekly payFull timeDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Store Manager. Be the first to apply!
Related searches
- t-mobile retail store manager Pittsburg, CA
- hotel storekeeper Pittsburg, CA
- lowes store manager Pittsburg, CA
- store manager retail Pittsburg, CA
- store manager Pittsburg, CA
- boutique manager Pittsburg, CA
- shop manager Pittsburg, CA
- store director Pittsburg, CA
- storekeeper Pittsburg, CA
- store keeper Pittsburg, CA

