Centralized Scheduling Representative

Schedule Full-Time Days (40 hrs/week) What You'll Do Scheduling Personnel support Freeman Health System patients and care teams by coordinating appointments, verifying and updating patient information, and ensuring accurate scheduling in accordance with departmental guidelines. This role serves as a key point of contact for patients, providers, and internal departments, providing timely, courteous service while protecting patient privacy and supporting efficient clinic/hospital operations. Requirements High school diploma or GED required. Ability to perform all responsibilities of the scheduler as needed to ensure continuous scheduling coverage. 1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred). Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Strong customer service skills and professional communication (phone, email, and in-person). Preferred Requirements Experience in a hospital Procedural or Surgical Services, or Physician Office Scheduling. Experience using workforce scheduling and/or timekeeping systems (e.g., Workday or similar). Intermediate Excel skills (sorting/filtering, simple formulas, and reporting). Knowledge of staffing matrices. Freeman Perks and Programs For eligible full time and part time employees, Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! Health, vision, dental insurance Retirement with employer match Wellness program with discounts to Health Insurance or Cash Bonus with Participation Milestone payments with longevity of employment Paid time off (PTO) or Flex time off (FTO) Extended Sick pay Learning Center designated only for Freeman Family members Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services. The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System. #J-18808-Ljbffr