Echo Scheduler

To support patient access, the part-time remote Echo Scheduler will manage incoming communications and online requests, perform patient registration and scheduling, and ensure high-quality service for patients and referring providers. Key responsibilities Coordinates registration and scheduling for new patient appointments Documents patient demographic, medical, financial, and referral information in compliance with department procedures Answers calls, triages inquiries, and provides information to patients regarding the practice and hospitals Required qualifications High School Diploma or Equivalent required 0-1 year of customer service experience in a contact/call center environment required Experience in a medical office or healthcare setting preferred, with Epic experience Basic computer skills, including proficiency in Microsoft Outlook and Excel Ability to handle a high volume of calls in a fast-paced environment