Sales Representative - Aftermarket
Daikin AAF
AAF International Job Opportunity
AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter and the AAF International brand names, AAF International has been an industry pioneer since 1921 with manufacturing operations in 22 countries and over 6000 employees globally. Our products are the industry benchmarks for quality and performance. Our applications include commercial, industrial and residential solutions from the filters used in your home to the most critical cleanroom and power generation applications.
We are a member of the Daikin Group, the world's largest air conditioning provider with $30 billion in revenue and over 98,000 employees worldwide. Founded in 1924, Daikin has grown into a diversified industrial manufacturing company offering solutions in clean, air, air conditioning, refrigeration, chemicals, oil hydraulics, defense systems and electronics.
Our culture of continuous improvement, safety and world class operations is driven by our people-centered management philosophy. This philosophy is built around mutual selection: that while AAF seeks top talent people to join and deliver on our team, we also want each team member to receive job satisfaction, growth & development, and continued happiness in being a long-term member of the AAF family. This is fueled by our belief in treating our people, our supply partners, our customers and our environment with the trust and respect we each require, and our passion to give back to our community for our success.
AAF International is an Equal Opportunity Employer M/F/Disability/Veteran. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship, veteran status, uniform servicemember status, age, disability or any other legally recognized protected personal characteristics.
Position Objective
This introductory role is a foundation for a career in industrial sales. In this position you will primarily build and communicate quotations for inbound inquiries to existing customers. A highly successful individual in this role will be able to build a rapport with the customer to assess additional needs we can fulfill and grow your assigned territory.
Key Responsibilities
- Serves as regional contact for EP aftermarket inquiries from existing or potential customers and provides quotations and sales support as necessary.
- Execute annual goals and objectives of the Sales & Marketing plan for EP business unit, within assigned region.
- Build relationships with new and existing customers through telephone, email, and video conferencing.
- Maintain strong, accurate and current aftermarket sales pipeline for the region, within SalesForce.
- Works closely with customer service and other key departments i.e. engineering and sourcing, to develop quotations.
- Responsible for quality of purchase order documents and associated information required for the order-entry process.
- Actively negotiate sales price of product to win the sale.
Product Parts Research
Ability to research product drawings and other computer records to obtain correct part identification, to meet customer needs.
Works closely with other departments to develop sourcing, pricing and technical data needed for final quotation.
Sales Rep Interaction
Communicates regularly with the external regional sales managers, to ensure team success.
Provide management with regional market intelligence.
Key Process Indicators (KPIs) Owned:
Aftermarket quotation response time
Regional Sales Bookings
Weekly Activity Report
SalesForce Accuracy and Aging for Leads and Opportunities
Stakeholder Interactions:
- Customers (Internal or External)
- Regional End Users
- Authorized Sales Representatives
- AAF Regional Sales Manager
- AAF Application Engineering
- AAF Sourcing Team
Requirements
Technical Requirements:
Mechanical Aptitude
Interest in mechanical equipment
Excitement to learn
Knowledge/Experience:
Strong communication skills (verbal and written)
Excellent computer skills (especially in MS Office).
Experience with CRM systems, preferably SalesForce.
Excellent organizational skills
Travel may be required (estimated <5%)
Desired:
B2B sales experience.
Experience reading engineering drawings
Education Requirement:
Bachelors Degree with out experience.
Associates Degree with two years of business to business sales experience.
No Degree needed with four years of business to business sales experience.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
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