Sales Manager (Full Time)

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. What You’ll Do Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Maintain a genuine customer focus on the sales floor. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omni-channel experience while coaching others to success. Lead and execute an assigned business focus area through planning and detailed follow through. Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution. Utilize customer feedback to identify areas of opportunity to implement actions to drive results. Build customer loyalty through company-sponsored programs, including credit. Provide consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager. Recognize exceptional performance through positive reinforcement and appreciation. Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls. Qualifications We’d Love A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). A high school diploma or GED. Physical Requirements Lift up to 40 pounds with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time and climb up and down a ladder. Remain capable of performing these duties for the duration of your shift. Schedule & Availability Provide availability that may include days, nights, weekends, and holidays as scheduled. Minimum of two closing shifts a week. Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carters is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr