Machine Tool Service Technician

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

KAAST Machine Tools is one of North America's fastest-growing suppliers of metalworking and fabrication equipment based in the greater Philadelphia area . Our extensive product lineup includes mills, lathes, saws, grinders, press brakes, shears, rolls, and plasma systems used by manufacturers throughout the US and Canada.

We are seeking a hands-on Service Technician to join our team in Aldan, PA. This dynamic role combines shop-based machine preparation and testing with showroom demonstrations, remote customer support, and field service work. If you enjoy working with industrial equipment, solving complex technical problems, and growing with a company, we want to hear from you.

What You'll Do

• Machine Prep & Testing: Uncrate, assemble, inspect, and test new machinery to ensure flawless operation prior to customer delivery.
• Field Service & Installation: Assist with on-site machine installations, startups, and critical field service visits.
• Technical Support: Troubleshoot mechanical and electrical issues remotely (phone/email) and on-site.
• Showroom Demos : Conduct live machine demonstrations and operator walkthroughs for clients in our Philadelphia showroom.
• Documentation: Complete accurate service documentation, inspection reports, and maintenance logs.
• Collaboration: Work closely with customers, sales staff, and service personnel to guarantee successful machine handoffs.

Qualifications

• Experience: 2+ years of hands-on experience working with capital equipment, machine tools, or fabrication machinery.
• Electrical Skills: Solid understanding of industrial electrical systems, including 3-phase power, and the ability to read electrical schematics.
• Mechanical Aptitude: Strong mechanical troubleshooting skills and a natural problem-solving mindset.
• Customer Facing: Excellent communication skills with the ability to provide professional support in person, via phone, and over email.
• Independence: Self-motivated and comfortable pivoting between a shop environment and client-facing field work.

Travel Requirements
This position is primarily based out of our Philadelphia showroom and warehouse. Travel typically ranges from 25–35% and includes:

• Customer installations and emergency service visits.
• Major industry trade shows (e.g., IMTS and FABTECH).
• On-site support for large machinery deliveries.
  (Note: Travel requirements fluctuate naturally based on customer demand and seasonal growth).

Why Join KAAST?

• Career Growth: Join a rapidly expanding company with long-term advancement opportunities.
• Tech Variety: Work on a diverse, cutting-edge range of industrial machinery and technologies.
• Dynamic Workday: Enjoy a great mix of hands-on shop work, customer interaction, and analytical problem-solving.
• Industry Exposure: Build relationships with unique manufacturers across dozens of sectors.
• Strong Team Culture: Benefit from a supportive, collaborative environment where your skills are expanded and valued.

Position Details

• Type: Full-time, In-person
• Location: Aldan, PA (Conveniently located near Philadelphia International Airport)
• Compensation: $30.00 – $45.00 per hour (Base rate scaled to experience and qualifications)