Salesforce Administrator - Fundraising & Data

Salesforce Administrator – Fundraising & DataThe Salesforce Administrator – Fundraising & Data serves as a primary administrator and business partner for Salesforce and related fundraising systems. The role ensures accurate data, effective systems, reliable reporting, and strong user adoption across the Development & Communications team. The Administrator combines hands-on Salesforce skills with sound judgment and a consultative approach—understanding business needs, asking the right questions, and recommending practical, scalable solutions.What You'll DoAdminister Salesforce and related fundraising systems, including configuration, access, permissions, troubleshooting, maintenance, and enhancements.Maintain accurate and usable fundraising and constituent data and strengthen data quality and governance.Build and maintain Salesforce dashboards and standard reports using report types, filters, groupings, formulas, and other reporting tools.Develop complex Salesforce reports that bring together multiple objects and relationships to answer business questions, including identifying when custom report types are needed, applying advanced reporting logic, and troubleshooting data discrepancies to ensure accurate results.Analyze fundraising performance, donor trends, and key metrics and translate data into useful insights.Partner with Development, Communications, Finance, and IT to understand business needs and recommend effective Salesforce, reporting, data, or process solutions.Provide day-to-day user support, training, onboarding, and documentation.Lead Salesforce enhancements and process improvements from requirements gathering through testing and implementation.Prioritize competing requests based on business impact, urgency, and risk, and consider downstream effects on data, reporting, integrations, processes, and users.What You'll Bring4+ years of hands-on Salesforce administration experience, including configuration, automation, troubleshooting, reporting, and user support.Demonstrated experience building complex Salesforce reports that combine multiple objects, relationships, and business logic to answer business questions.Ability to determine how data needs to come together for reporting, recognize when custom report types or advanced approaches are needed, and troubleshoot discrepancies.Strong data management, governance, analytical, and problem-solving skills.Ability to diagnose business needs, evaluate options, and recommend solutions rather than simply implement requests.Strong communication skills and experience partnering with technical and non-technical stakeholders.Advanced Excel skills.Preferred Experience with Salesforce Nonprofit Success Pack (NPSP). Experience supporting fundraising, donor management, advancement, membership, or nonprofit development operations. Salesforce Administrator certification. Experience with integrated fundraising, marketing, payment, or data platforms. Experience working in a global or multi-office environment.Compensation & BenefitsSalary range: $63,000–$80,000. Benefits include employer-paid employee medical, dental, and vision premiums; dependent premium support; 22 days of PTO with additional accrual over time; paid holidays; 401(k) with up to a 6% match; and a home-office allowance.About Room to ReadRoom to Read is a child-safe, equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. All personnel are expected to adhere to Room to Read's Child Protection Policy and Child Protection Code of Conduct. Room to Read is a child-safe organization; all personnel must adhere to Room to Read's Child Protection Policy, Child Protection Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA) Policy. Room to Read is committed to the education and welfare of children and protecting them from abuse and exploitation. Room to Read has zero tolerance for child abuse and exploitation. Sexual exploitation and abuse are serious violations of fundamental human rights and will not be accepted or tolerated. All adults should be treated with respect and dignity. Room to Read implements a survivor-centered approach, putting the survivor's rights and dignity at the forefront. Survivors referred to available professional assistance (e.g. mental health counselling), upon consent.Founded in 2000 on the belief that World Change Starts with Educated Children®, Room to Read envisions a world free from illiteracy and gender inequality, where all children have room to read, learn and grow – creating lasting change. Through our Literacy Portfolio, we train and coach teachers of the early grades in literacy instruction; create and publish quality books and curricular materials in local languages; and establish children's libraries filled with diverse children's books that can be enjoyed at school and home. Our Gender Equality Portfolio supports adolescents, particularly girls, in developing life skills that promote gender equality, helping them to pursue lifelong learning and make informed decisions. We support young people of all genders to overcome gender biases and build the knowledge and skills to create a gender-equal world. Room to Read collaborates with local communities, partner organizations, publishers, and governments to test and implement innovative models that can be integrated into the education system to deliver positive outcomes for children at scale. To date, Room to Read has benefited more than 50 million children in 28 countries.Thank you for considering a career with Room to Read. I was first attracted to Room to Read because of the mission to create a world free from illiteracy and gender inequality. What I have found here is the joy in working with a group of extraordinary people towards this bold goal. In my work, I aim to shape an inclusive and supportive organizational culture where everyone feels valued and respected, and where we each thrive. Our team members are our greatest asset, and I am personally committed to creating an environment that supports both personal and professional growth and empowers individuals from everywhere in the world to contribute their best. I hope you will join us in creating a better, more equal world. Cynthia Orme Chief People and Technology Officer Room to Read