Field Service Electrical Engineer
$70k - $100kQuickPro Staffing
Job Description
Job Description
Field Electrical and Service Engineer
$70-100k per year to start
Position Summary
We’re on the lookout for a skilled Field Engineer! This full-time role combines electrical and control system expertise with hands-on field service responsibilities for screen-printing, dry-offset, flexographic, and digital printing machines. In this position, you will troubleshoot technical issues, conduct in-field maintenance, and deliver both on-site and remote support for automated printing equipment. This position combines work at the Erlanger technical office with travel to customer sites across North America (~50-70% field travel) and occasional international travel for training or collaboration with the engineering team at the company headquarters in Italy. Strong communication and collaboration with cross-functional teams are essential to ensure equipment reliability, operational efficiency, and high customer satisfaction.
Roles and Responsibilities
- Project Coordination: Interface with clients and contractors to plan, schedule, and execute project activities.
- On-Site Activities: Test, maintain, and repair electrical systems, components, and automated machinery, while providing daily support to both the internal parts department as well as customers.
- Field Service & Technical Support: Install, debug, and start-up printing machines; perform maintenance, diagnostics, and repairs; provide on-site assistance and training to customer operators, maintenance teams, and technicians for installations, troubleshooting, and system issues.
- Electrical / Engineering Duties: Read and interpret electrical schematics, wiring diagrams, PLC/HMI code, and control panel layouts; troubleshoot control systems including PLCs, HMIs, servo drives, sensors, and industrial networks; support retrofit projects and engineering upgrades.
- Problem-Solving: Diagnose and resolve complex technical problems related to electrical, control, and mechanical systems
- Documentation: Prepare technical reports, service records, and recommended solutions.
- Safety Enforcement: Ensure adherence to safety protocols both in-house and at customer sites.
- Communication: Clearly convey technical information, project updates, and recommendations to both technical and non-technical personnel.
Qualifications & Skills
- Bachelor’s degree or equivalent field service experience in Electrical Engineering, Mechatronics, Automation, or a related field — preferred but not required.
- Background in electrical engineering, with exposure to machinery installation, maintenance, or industrial automation preferred.
- Familiarity with high-speed printing machinery for plastic or glass containers is a plus.
- Demonstrated ability and enthusiasm to learn new systems, processes, and technical nuances.
- Knowledge of industrial electrical systems, including electro-mechanical, PLCs, VME, PC, servo drives, sensors, and control circuits.
- Proficiency in reading electrical schematics, PLC logic, and control panel layouts and knowledge of remote diagnostics, industrial networking, and data logging
- Excellent problem-solving, critical thinking, and analytical abilities.
- Strong teamwork, leadership, communication, and customer service skills.
- Ability to travel extensively throughout North America, including overnight stays, with light international travel as needed.
- Valid driver’s license and valid passport required.
- Ability to work independently in fast-paced, field-based environments and adapt to changing technologies.
Compensation and Benefits
- Salary: Commensurate with experience (BOE)
- Benefits Package Includes:
o Employer-sponsored Health Insurance
o Employer-covered Short-term Disability and Life Insurance
o Paid Time Off (PTO) and Paid Holidays
o Optional Aflac Products available
o Travel Expense Reimbursement
o Professional Development Opportunities (including international training in Italy)
Working Conditions
- Frequent travel to customer manufacturing sites across North America and occasional international travel.
- 50-70% travel
- Work in active production environments involving the operation of machinery and equipment.
- Industrial environments may include machinery noise, conveyors, and material handling.
- Strict adherence to safety protocols required
Job Type: Full-time
Work Location: In person
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