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Customer Experience Supervisor: Lead Compassionate Call Center

Serenity Mental Health Centers

Serenity Healthcare is seeking a Customer Experience Supervisor in Fort Worth, TX to lead our call center team, delivering compassionate, professional patient support and ensuring every caller feels heard and cared for. You’ll coach staff, handle escalations with empathy, and use performance metrics to raise outcomes while maintaining world-class service standards for patients. This role prioritizes heart, drive, and leadership over healthcare experience, with meaningful growth opportunities and #J-18808-Ljbffr Serenity Mental Health Centers

Vacancy posted 2 days ago
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