BSFT Case Aide (59958)

Salary Range $46,740.27 - $48,740.27 Salary/year

Level Entry

Position Type Full Time

Education Level High School

Travel Percentage Up to 50%

BSFT Case Aide

About Graham:

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

Program Description:

Graham Windham’s Intensive Prevention Program combines the Solution-Based Casework (SBC) method and the evidence-based Brief Strategic Family Therapy (BSFT) modality to promote child safety and well-being, reduce risks to children and youth, and prevent foster care placement.

Position Overview:

To assist the unit’s team in efforts to develop and maintain a well-organized, efficiently operated office which provides a high quality of services to the children, their families and the communities in which they live.

Duties and Responsibilities (but not limited to):

• Manage phone messages, handling correspondence, ordering supplies, and performing other essential day to day activities, which include but are not limited to maintaining sign in/ out sheet; updating program’s office calendar; tracking staff schedules; establish and maintain an administrative filing system within the office; oversee records management, including off-site storage; create and maintain case records; process new referrals and create intake packets.

• Case Aides will follow up on unit case work standard contacts, inclusive of completion of weekly cross-checking grids for each unit in the program.

• Case Aides will assist with collaterals contacts and documentation of the contacts made with families and service providers.

• Support Program Director and Program Supervisor in ensuring that PROMIS and CONNECTIONS systems are updated regularly.

• Maintain a clearinghouse of all forms and resources being used by Graham Windham Preventive Services. Updating Shared Drive.

• Collecting information regarding community resources and disseminating said information to staff and client families.

• Responsible for the development of various types of logs and systems in order to monitor program activities and outcomes

• Update and maintain client roster, FASP due date list, and administrative binders.

• Collect educational data (including report cards and attendance records) and maintaining client roster.

• Provide administrative support to Program Director and Program Supervisor to ensure that program is in compliance with OCFS and NYC Children’s Services’ policies and protocols.

• Provide training and technical assistance to program staff in the areas of clerical and administrative function and to provide clerical support on emergency situations. Orient new staff and interns.

• Enroll staff and interns in trainings and workshops using STARS and other systems

• Monitor the submission of and follow-up regarding time sheets, purchase orders, check requests and other correspondences to other agency departments.

• Taking minutes at staff meetings

• Ensure that all office equipment is functional at all times and follow up with repairs when necessary.

• Support program staff by making casework contacts, including covering home visits and other collateral contacts when necessary. Cover home visits when program is understaffed

• Make school visits to help collect educational data

• Manages mail and correspondence including family planning letters.

• Has the ability to drive with clean driver’s license, can be asked to travel in and out of state when needed. (Preferred).

• Case Aides are required to become fully trained and work on expertise in one of the following areas: Educational resources for families, HRA resources, Housing. Recreational services, Substance abuse resources & support programs, Health/ medical resources, and Care coordination resources.

• Complete other tasks and projects as assigned.

Qualifications

Qualifications:

• High School diploma required

• Fluent in Spanish highly preferred with an additional $2,000.00 salary additive extended to candidates who successfully demonstrate Spanish fluency through a language exam administered during the pre-hire process

• Computer literate and working knowledge of MS Office and similar programs and use of office equipment

• Willingness and ability to drive a car or van within the 5 boroughs of New York City, Long Island, and counties North of the city.

• Ability to organize, manage and teach others in various Administrative and Clerical functions Effectively work in a team setting

• Excellent communication skills, verbal & written

• A strong interest in the enhancement of the quality of life for those who depend upon agency’s services

Salary & Compensation:

• Salary: $46,740 to $48,740/annually + Potential to Earn Performance Based Merit Award for Eligible Staff + Comprehensive Benefits + Professional Development Opportunities. • FLSA Status: Non-exempt, position is eligible for overtime. • Benefits Eligibility: Graham Windham offers eligible employees a comprehensive benefit package including medical, dental & vision coverage, paid time off, holiday pay, retirement savings plans (defined contribution pension and 403 (b) thrift), and much more…

EEO Statement:

The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. GW hires and promotes individuals solely based on their qualifications for the job to be filled.

Graham Windham believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.