Employee Relations Investigator

Responsibilities Manage and conduct thorough investigations, of low to mid-level risk and complexity, involving sensitive workplace issues to include sexual harassment, harassment/discrimination, workplace violence, retaliation, and financial-related concerns received through CNO’s ethics reporting site. Collect and perform analysis of employment-related data in support of investigation outcomes. Manage information from CNO support technologies. Prepare comprehensive investigative reports to include analysis of all evidence gathered and an unbiased, fact-based finding, which is then provided to stakeholders. Development, planning, and documentation of investigations and actions taken throughout. Maintain and protect accurate, confidential records regarding investigations within CNO’s ethics reporting system. Identify and report any process gaps or practices identified during the investigation that create legal risk in order to mitigate organizational liability. Communicate regularly with ER Manager and Director of ER status of investigations. Collaborate/partner with Human Resources to help facilitate resolution of complaints, when appropriate. Testify in unemployment appeals hearings, internal appeals processes, or other formal proceedings upon request; serve as a fact matter expert for employee relations and workplace investigations. Perform other duties as may be assigned. Requirements Bachelor's degree in Human Resources, Business Administration or equivalent experience or 4 years related experience. Working knowledge of federal, state and tribal employment laws and regulations or other pertinent HR strategic practices. Ability to protect confidentiality and personal privacy while handling sensitive documents and records. Ability to build trust-based relationships at all levels. Exceptional written and verbal communication skills. Demonstrated experience in managing complex employee-relation situations, conducting investigations 3 years of relevant experience #J-18808-Ljbffr