Behavioral Health Technician

Job Opportunity

We have Full-Time and PRN positions.

About Company:

We're officially a Great Place To Work®! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work® Certification - based entirely on feedback from our own employees.

This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients—we invest in our people.

About the Role:

The Behavioral Health Technician plays a critical role in supporting individuals with mental health and emotional challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on conducting clinical assessments, and ensuring the safety and well-being of patients in various care settings. The technician will actively participate in crisis intervention and management, helping to de-escalate situations and provide immediate support to patients experiencing emotional distress. Additionally, the role involves maintaining accurate clinical documentation and assisting with discharge planning to ensure continuity of care. Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and supporting the multidisciplinary team in delivering comprehensive behavioral health services.

Minimum Qualifications:

• High school diploma or equivalent required.
• Certification or training in behavioral health, mental health, or related area is required.
• CRSS certification.
• Experience working with individuals with mental health disorders, including crisis intervention and patient care.
• Ability to maintain clinical documentation accurately and comply with healthcare regulations.
• Strong communication and interpersonal skills to effectively interact with patients and multidisciplinary teams.
• Valid driver's license and good driving record and proof of insurance required.
• If recovering, two (2) years of continuous verifiable sobriety.

Preferred Qualifications:

• Previous experience in a healthcare or residential treatment setting.
• Training or certification in CPR, First Aid, or Nonviolent Crisis Intervention (NCI).
• Familiarity with Substance Abuse Disorders (SUD) populations and specialized care approaches.
• Knowledge of discharge planning processes and community resource coordination.
• Participate in team meetings and communicate patient status and concerns to clinical supervisors.

Responsibilities include but not limited to:

• Assist in luggage and body searches.
• Monitor and sometimes facilitate the Book Studies and Recovery meetings.
• Must be aware of patient locations, at all times, circulating around the facility on a regular basis and document hourly checks.
• Assure that all patients follow the Bradford Program Schedule and are on time for each assignment.
• Supervise and sometimes facilitate patient activities as directed.
• Assure the patients are in their rooms at the designated time in the evening.
• Oversee med line to prevent diversion and to de-escalate situations as they arise.
• Assist patients to and from activities, medication times, and meals when unable to physically walk.
• Assist the counselor as assigned and engage in appropriate documentation.
• Responsible for the adherence to all applicable policies and procedures.
• Demonstrates the ability to assist patients in overcoming their denial and resistance to treatment and completion of treatment goals.
• Demonstrated the ability to manage communities, redirect behavior, and document shift reports.
• Attend staff training and programs as directed.
• Assist nurses as directed by supervisor.
• Drive patients to and from appointments, to include patient outings, as directed.
• Drive to purchase patient sundries and miscellaneous items; including nicotine products as directed.
• Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients' needs and concerns.
• Must be able to work in a constant state of alertness as to perform the job in a safe manner.
• Must be able to work in a cooperative manner with co-workers, managers, clients, and prospective clients.
• Regular attendance.
• Other duties as assigned.