Service Technician: Electrical

Electrical Service Technician

A Kortman Electrical Service Technician is responsible for delivering high-quality electrical service while providing an exceptional client experience. This position operates in alignment with Kortman's Core Values, maintaining professionalism, accountability, and integrity always.

Safety is a core expectation of this role; every team member is responsible for upholding a culture where everyone goes home safely, without exception.

Essential Responsibilities:

• Perform electrical service work, maintenance, and troubleshooting at commercial and industrial job sites
• Diagnose issues, develop effective plans of action, and execute repairs safely and efficiently
• Identify and overcome unforeseen field conditions with sound judgment and technical expertise
• Provide professional, client-facing service that reflects Kortman's standards and values
• Utilize digital tools and platforms for scheduling, dispatching, documentation, and billing
• Maintain accurate and timely records of work performed
• Operate independently, performing assignments out of a service vehicle
• May lead or coordinate work activities of apprentices, trade partners, or subcontractors

Qualifications & Experience:

• Journey-level electrical experience as a Service Technician
• Strong troubleshooting and diagnostic skills
• Demonstrated ability to work independently and develop job-site work plans

Experience in any of the following is a plus:

• Electrical controls
• Solar operations and maintenance
• Medium-voltage systems
• Conveyors and automation
• Low voltage systems (fire alarm, fiber optics, security, communications, data)

Technology Requirements:

• Ability and willingness to use smartphones, tablets, and computers for daily work functions
• Comfort navigating field service software, reporting tools, and digital communication platforms

Requirements:

• Valid driver's license with the ability to maintain an insurable driving record
• Ability to safely operate a company vehicle
• Successful completion of pre-employment screening, including motor vehicle record review, drug screening, and background check, consistent with applicable law

Compensation & Benefits:

• Paid Holidays and Paid Time Off
• 401(k) with company match
• Medical, Dental, Vision, and Life Insurance
• Supplemental, Disability, Pet, Legal, and Identity Theft coverage options
• Wellness Program with incentives
• 24/7 Confidential Chaplain / Employee Assistance Program

Kortman Core Values

Integrity - Excellence - Craftsmanship - Accountability - Communication

Kortman Service Philosophy

We build relationships by providing solutions that help our clients achieve their goals. Everyone at the company is expected to participate and enhance the culture of relationship building and excellent client service through these four Service standards:

Relationships

• We recognize the importance of every encounter
• We strive to develop trust
• We protect the relationships that we have built

Responsive

• We acknowledge the needs of our clients.
• We bring superior solutions
• We communicate in a timely manner

Reliable

• We meet the objectives of each project
• We provide accurate and complete information
• We honor our words by our actions

Respectful

• We value all people
• We exhibit integrity and kindness in all our actions
• We are mindful of the environment we work in

Kortman, Inc. is an equal opportunity employer and is committed to creating an inclusive workplace for all employees.