Financial Aid Advisor

“Opportunities start here” is more than a slogan at the University of Alaska Anchorage (UAA) Matanuska Susitna College (Mat‑Su College); it is our mission. We are committed to helping students turn their educational goals into achievable realities. As an extended campus of UAA, Mat‑Su College is seeking a qualified individual for the position of Financial Aid Representative. Join a dynamic, student-centered university environment where your work directly impacts student success and access to higher education. This role offers the opportunity to guide students and families through the financial aid process, helping them navigate funding options, remove financial barriers, and stay on track toward their academic goals. You will collaborate with a supportive team, engage daily with students, and play a vital role in promoting retention and completion. If you are passionate about helping others, enjoy problem-solving, and thrive in a fast-paced, service-oriented setting, this is an exciting opportunity to grow your career in higher education. Responsibilities Advising students on federal, state, and institutional aid programs. Reviewing and processing financial aid documents. Assisting with FAFSA completion and verification. Ensuring compliance with university, state, and federal regulations. Supporting outreach efforts and maintaining accurate student records in systems such as Banner. Contributing to a welcoming and informative student experience. Qualifications To thrive in this role, the successful applicant will be detail-oriented and highly organized, with the ability to manage multiple student cases while maintaining accuracy and confidentiality. Strong interpersonal and communication skills are essential, as this position works closely with a diverse student population as well as faculty and staff. The ideal candidate is comfortable interpreting policies, explaining complex financial information in a clear and supportive manner, and navigating student information systems. Experience in customer service, financial aid, or administrative support is helpful, but equally important is a commitment to student success, a willingness to learn, and the ability to take initiative in a collaborative environment. Minimum Qualifications Bachelor’s degree in Business Administration, Finance, Accounting, Education, Counseling, Higher Education Administration, or a related field. May substitute using a lesser degree along with a minimum of two years of experience, or an equivalent combination of relevant training and similar experience. Unrestricted Alaska driver’s license and clean driving record in compliance with UA Safe Driving criteria is required. Position Details This position is located on the Matanuska‑Susitna College campus. This is a full-time, non-exempt staff position complete with a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. The University of Alaska (UA) reserves the right to require employees to work on-site at UA facilities. Hybrid and remote work may be approved for employees based in Alaska at the University’s discretion. Remote work for employees based outside the State of Alaska may be approved only in exceptional circumstances or when required by the position’s job duties. The University of Alaska (UA) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status. The position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, contact the ADA team at ua‑View email address on click.appcast.io. The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaging in university business. #J-18808-Ljbffr