MEDICAL OFFICE AST OFF SITE-ENT

Medical Office Ast Off Site-Ent

Oneida Health Ear, Nose and Throat - Oneida, NY 13421

Salary Range $17.00 - $21.59 Hourly Position Type Full Time Job Shift Days

Description

Oneida Health is seeking a Medical Office Assistant for our ENT office. This role, is a dynamic blend of clinical and administrative responsibilities. The ideal candidate will thrive in a customer-centric environment, showcasing both independence and teamwork. While medical experience is a plus, a customer service attitude is essential.

Key Responsibilities:

• Engage with patients in person and over the telephone with a customer service-oriented approach.
• Collect and record patient data with keen attention to detail.
• Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner.
• Demonstrate strong computer skills for efficient administrative tasks.
• Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques.
• Assist providers with procedures and examinations.
• Perform treatments and procedures as directed.
• Reassure patients about wait times, giving priority to acutely ill patients.
• Maintain accurate medical records.
• Check equipment and stock supplies as needed.
• Place supply and pharmacy orders as required.
• Facilitate and execute physician orders as directed.
• Coordinate and schedule referrals and surgeries.

Qualifications

Education:

• High School Diploma or equivalent (Required)

Certifications:

• Certified Medical Assistant (Preferred)

Experience:

• Medical Office: 1 year (Preferred)
• Computer Skills: 1 year (Required)

Required Skills and Abilities:

• Exceptional customer service attitude.
• Strong observational and communication skills.
• Ability to work both independently and collaboratively in a team.
• Detail-oriented and organized.

Physical Requirements:

• Ability to stand, sit, or move for extended periods.
• Manual dexterity for computer and administrative tasks.
• Ability to lift, push, or pull light to moderate loads.