Operations Manager - Springhill Suites by Marriott Moab

Job Description

Job Description

Life as an Operations Manager:Performing regularly scheduled front desk shifts 1 to 2 days a weekDefining and implementing Front Desk and Breakfast Team objectives and procedures.Hiring and training staff and managing the shift schedules for both Front Desk and Breakfast Hosts.Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.Generating reports and feedback for presentation to the General Manager.Performing administrative duties such as Accounts Receivable, Breakfast and Bistro ordering, filing and updating records, among others, as needed.Responding to and resolving guest service requests.What we're looking for:Minimum of 1 year experience as a front desk manager Good understanding of procedures and practices in the hospitality industryExcellent written and verbal communication skillsStrong organizational, financial and time management skillsThe ability to provide exceptional customer serviceGood leadership and training abilitiesWhat to expect in your first few months:First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting and leading the front desk team. From there, you will show the guests how our staff can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!The perks working for us:Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefitsPaid time off for full AND part time associatesTravel discounts at hotel partners and franchises around the worldParticipation in our Wellness program On-demand pay opportunities for instant pay between paychecksLeadership development program and growth opportunitiesHow to apply:Join us! Submit your application online!Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.About Lodging Dynamics:Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.