Health Technician (Dietetic)

Health Technician (Dietetic)

This position is in the Nutrition and Food Service at the Veterans Affairs Medical Center in West Roxbury, MA. The Health Technician (Dietetic) provides administrative and customer service support for the hospital food service program. Major duties and responsibilities include:

• Handles patient meal service orders, and enters meal orders into Dietetics Software system
• Provides professional and courteous customer service via telephone, e-mail, and in-person
• Collaborate with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery
• Interprets and processes diet orders
• Prints, prepares, and reviews meal tickets
• Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments
• Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery
• Provides basic-level education and information on therapeutic diets
• Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order
• Communicates patient concerns with registered dietitian or dietetic technician
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements
• Uses a computer to record, retrieve and print recipes, menus, and inventory reports
• Performs other related duties as assigned

Work Schedule: Tuesday-Saturday 10:30am - 7:00pm Off Sunday/Monday

Telework: Not Authorized

Virtual: This is not a virtual position.

Position Description/PD#: Health Technician (Dietetic) PD99796S

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Notifications:

• This position is covered by locality-based comparability pay.
• This position is in the Competitive Service.
• Current and former Federal employees may submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Incomplete applications will not be considered.