Senior Field Service Technician

At ABB, we help industries outrun leaner and cleaner. Here progress is an expectation for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. At ABB, you’ll never run alone. Run what runs the world. This position reports to: Service Manager ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low‑voltage systems, motor starting applications and safety devices like switches and relays. Key Responsibilities This role specializes in the installation, maintenance, troubleshooting and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS) and related systems. This role ensures the continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities and other environments where uninterrupted power is essential. Performs service tasks, identifies technical problems and conducts analysis through remote or on‑site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end‑of‑life services, replacements, etc.). Contributes to customer satisfaction by executing service work according to customer orders and expectations. Builds and maintains good relationships with customers, understands their needs and identifies new sales opportunities. Coordinates, prepares and ensures that all materials, parts and equipment are available and meet the appropriate quality standards for service activities. Identifies potential equipment failures proactively, requests corrective actions and troubleshoots failures to recommend future prevention measures. Qualifications Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment OR Associates Degree in electrical technology with 6+ years’ experience in servicing critical power equipment OR High School Diploma/GED and equivalent work or military experience (8 years) servicing critical power equipment. Electrical Licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30). Experience in installation, maintenance, troubleshooting and repair of critical power systems, including UPS, PDU, STS and related systems. Advanced ability to write test plans, scope of work and reports detailing test results. Valid US driver’s license. Prior work authorization that permits work for ABB in the US. The work model for the role is: Remote (New Jersey). Why ABB? We want you to bring your full self to work—your ideas, your energy and your ambition. You’ll have the tools and freedom to grow your skills, shape your path and take on challenges that matter. Your work creates impact you can see and feel every day. ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities at ABB. All qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, marital status, citizenship, age, race, ethnicity, hair texture, protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status or any other characteristic protected by federal and state law. For more information regarding your EEO rights as an applicant, please visit the following website: Protected veterans and individuals with disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request accommodations by calling ABB HR Representative at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. Benefits Summary for Eligible US Employees Choice between two medical plan options: Copay Plan (PPO) or High Deductible Health Plan with Health Savings Account. Choice of two dental plans: Core and Core Plus. Vision benefit. Company‑paid life insurance (2X base pay). Company‑paid AD&AD (1X base pay). Voluntary life and AD&AD – 100% employee‑paid up to maximums. Short‑term disability – up to 26 weeks – company‑paid. Long‑term disability – 60% of pay – company‑paid. Ability to “buy‑up” to 66 2/3% of pay. Supplemental benefits – 100% employee‑paid (accident insurance, hospital indemnity, critical illness, pet insurance). Parental leave – up to 6 weeks. Employee Assistance Program. Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption. Employee discount program. Retirement 401k savings plan with company contributions. Employee Stock Acquisition Plan (ESAP). Time off: ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions. This position is expected to pay between $65,100 and $104,160 annually. We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe. #J-18808-Ljbffr ABB