Senior Systems Administrator (Lead)

Senior Systems Administrator (Lead) Job ID: 2026-9115 Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, VA, Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active‑duty and veteran employees. Responsibilities As the OMC Senior Systems Administrator (Lead), you will act as a model of customer service excellence to all organizational staff members in the 6.14.12 Office of Military Commissions Dedicated Support (OPTIONAL) as part of DISA's C4E J6 Service Delivery contract. Lead and manage the OMC MCDO IT Support Team at CG1, directing the work of IT Support Technicians and systems administrators; create and manage work schedules, track attendance, assess staff performance, conduct reviews, and facilitate professional development. Independently lead ISSO ATO tasks: DISA STIG implementation, RMF security scan responses, and ATO remediation with DISA and DIA; plan, implement, validate, and verify server system upgrades, patches, and STIGs to meet ATO requirements. Lead O&M support for NIPRNET, SIPRNET, and JWICS system infrastructure (≈400 users) and SAP domain, storage, SQL database, workstation, and printer infrastructure (≈150 users); administer and maintain Microsoft Active Directory and GPOs. Lead data backup and restoration capabilities and DFS‑R replication of network file share volumes between NCR and NSGB locations; implement and maintain an enterprise knowledge base using KM best practices. Develop performance measurements using the service desk platform; provide feedback to team members on customer service and technical skills; use ITIL best practices to enhance services. Coordinate with OMC IT leadership and JSP to resolve complex infrastructure incidents; determine escalation paths and corrective actions for the most complex OMC IT issues. Qualifications Requirements Active TS/SCI security clearance at time of award. Demonstrated ability to lead and direct the work of IT Support Technicians and systems administrators; customarily and regularly directing the work of two or more employees in a TS/SCI classified IT environment. Expert‑level knowledge of enterprise systems administration including Microsoft Active Directory, GPOs, VMware virtualization, DISA STIGs, RMF, and multi‑classification NIPR/SIPR/JWICS/SAP infrastructure. Strong customer service orientation with demonstrated experience in mission‑critical or classified IT support environments. Proven analytical and problem‑solving abilities. Ability to effectively prioritize and execute tasks in a high‑pressure environment. Good written, oral, and interpersonal communication skills; ability to present ideas in business‑friendly and user‑friendly language. Ability to conduct research into PC and software issues and products as required. Highly self‑motivated and directed; capable of operating with minimal supervision. Keen attention to detail and rigorous documentation standards consistent with DoD compliance requirements. Team‑oriented and skilled in working within a collaborative environment. Education and Experience Required Education: Master’s Degree in IT, Computer Science, or related field; or equivalent combination of vendor certification (including vendor certification in the technology being applied) and directly relevant professional experience accepted in lieu of degree. Required Experience: 15 or more years of progressively responsible professional experience in enterprise systems administration, team leadership, and multi‑classification network operations. Prior experience supporting a DoD or J6 or OMC customer environment is strongly preferred. Required Certifications: ITIL v4 Foundations, CompTIA Security+ (or higher DoD 8140 approved certification), VMware Certified Professional (VCP) – relevant track (e.g., VCP‑DCV, VCP‑VCF), Microsoft Certification (one required): Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ‑800/801) Microsoft Certified: Azure Administrator Associate Equivalent Microsoft role‑based certification aligned to server, infrastructure, or identity management Physical Requirements Ability to sit and stand for extended periods in a professional office or secure facility environment. Ability to ambulate throughout office buildings and secure facilities. Ability to stoop, kneel, crouch, or crawl as required to access equipment in confined spaces. Ability to repeatedly lift and carry equipment up to 50 pounds. About Empower AI All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment or employees because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor. #J-18808-Ljbffr Empower AI