FIELD SERVICE TECHNICIAN

Field Service Technician (Generator)

At 360 Energy Solutions, we specialize in turnkey power generation services and solutions—from rental generators and installations to full-scale backup power system integrations. Based in Miami, FL, we serve clients across the region with a commitment to reliability, safety, and customer satisfaction.

We are seeking a skilled Field Service Technician (Generator) to support the maintenance, diagnostics, and repair of commercial and industrial generator systems. This role is essential in ensuring equipment reliability and delivering high-quality service to our customers. The ideal candidate brings strong mechanical and electrical expertise, hands-on troubleshooting experience, and a commitment to safety and customer satisfaction.

Key Responsibilities

• Perform preventive maintenance, inspections, and repairs on generator systems.
• Conduct troubleshooting and diagnostic testing on alternators, wiring harnesses, safety devices, shutdown systems, and battery systems.
• Execute load bank testing, including both resistive and reactive testing procedures.
• Service and troubleshoot Automatic Transfer Switches (ATS) and generator control systems.
• Diagnose and repair engines across multiple manufacturers, including Kohler, Cummins, CAT, Detroit Diesel, John Deere, Doosan, MTU, and Volvo.
• Communicate clearly and professionally with customers to explain technical issues and recommended solutions.
• Collaborate effectively with internal teams, manufacturers, and third-party vendors.
• Maintain accurate records of services performed, expenses, and billable hours.
• Submit service reports, timesheets, and expense reports on a daily basis.
• Mentor junior technicians by sharing technical knowledge and best practices.
• Adhere to all safety procedures and company policies while working in the field.
• Perform additional duties as assigned.

Minimum Qualifications

• Minimum of 5 years of experience in generator service, maintenance, diagnostics, and repair.
• Experience with engines of all fuel types and familiarity with transfer switches and/or switchgear systems.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret electrical systems using diagnostic tools such as voltmeters and multimeters.
• Solid understanding of mechanical and electrical theory and real-world application.
• Proficiency with computers and field service software.
• Ability to work independently with minimal supervision.
• Valid driver's license with a clean driving record and ability to travel.
• Must be eligible to work in the United States.

Preferred Qualifications

• Experience operating heavy equipment and forklifts in compliance with OSHA regulations.
• Experience working in high-demand, fast-paced service environments.
• Strong organizational and time-management skills.

Work Environment and Physical Requirements

• Frequent travel to customer sites and job locations.
• Work performed outdoors and in industrial environments, including exposure to running generators and electrical systems.
• Ability to work in varying weather conditions and respond to emergency service calls.
• Must be available for on-call rotations, including nights, weekends, and holidays.
• Ability to safely handle tools, equipment, and diagnostic devices.

Why Join 360 Energy Solutions?

We're a fast-growing, client-focused company that values technical excellence and operational integrity. Our benefits include:

• Competitive Salary + Overtime + Travel Per Diem
• Health, Dental, and Vision Insurance
• Paid Time Off, Holidays, and Sick Leave
• 401(k) Retirement Plan with Company Match
• Company Vehicle and Tools Provided
• Training and Professional Development Opportunities
• Employee Referral Bonus Program