Field Service Coordinator RN - Moody or Troy, TX

Join UnitedHealthcare

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start

If you are located in or within commutable driving distance to Moody or Troy, TX, and surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities

• Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
• Make outbound calls and receive inbound calls to assess members' current health status
• Identify gaps or barriers in treatment plans

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Active RN license in the state of Texas
• 2+ years of experience working within the community health setting in a health care role
• Experience in long-term care, home health, hospice, public health or assisted living
• Valid driver's license, reliable transportation, and the ability to travel up to 75% in assigned regions to visit Medicaid members in their homes and/or other settings, including community centers, hospitals or providers' offices
• Reside in or within commutable driving distance to Moody or Troy, TX

Preferred Qualifications

• Bachelor's Degree
• Certified Case Manager (CCM)
• 5+ years of experience working with MS Word, Excel and Outlook
• 5+ years of experience documenting in an electronic documentation system
• Experience with electronic charting
• Case management experience
• A background in managing populations with complex medical or behavioral needs
• Reside in zip codes: 76557 or 76579
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.