Workplace Support Assistant (Contractor)

Workplace Support Assistant

The part-time Workplace Support Assistant (WSA) provides administrative, technological, and communication support to Dr. Coble Temple. This role is designed to support Dr. Coble Temple in performing the essential job functions across teaching, advising, research, and administrative responsibilities.

The Workplace Support Assistant serves as an extension of the faculty member's communication and operational capacity, assisting with transcription, digital navigation, academic processes, and daily coordination.

Essential Functions:

• Provide transcription and communication support for faculty interactions with students, colleagues, field placements, internship programs, and professional organizations.
• Transcribe evaluations, recommendations, remediation plans, presentations, policies, procedures, dissertation feedback, IRB feedback, and other faculty-directed materials.
• Enter and maintain student information, grades, attendance records, evaluations, tracking sheets, and related academic documentation as directed by the faculty member.
• Assist with navigation and use of University and external systems, including but not limited to Time2Track, Express, Zoom, Slack, MeisterTask, Microsoft Office, APPIC, CAPIC, BAPIC, and similar platforms.
• Provide real-time voice interpretation, transcription, and note-taking support during meetings and official interactions.
• Manage the faculty member's calendar, communications, digital files, and follow-up items.
• Prepare and format syllabi, forms, committee materials, fillable PDFs, and other instructional or administrative documents.
• Conduct periodic audits of advisee, trainee, intern, and course records and complete related tracking documentation.
• Assist with faculty, instructional, student-record, and HR-related paperwork.
• Perform other related transcription and administrative support duties as assigned.

ADA Compliance / Essential Functions Statement:

• The PCA role is specifically designed as a reasonable accommodation to support a faculty member in performing their core job responsibilities.
• The PCA must be able to perform the essential responsibilities of the position with or without reasonable accommodation.
• The role requires sustained attention to detail, organization, and the ability to manage confidential and sensitive information.
• The PCA must be able to respond to shifting priorities and maintain workflow in a dynamic academic environment.
• National University is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state and federal laws.

Requirements:

• Bachelor's Degree required

Competencies/Technical/Functional Skills:

• Strong transcription and typing accuracy
• Proficiency in Microsoft Office and collaboration platforms
• Excellent organizational skills and attention to detail
• Ability to manage sensitive and confidential information
• Ability to learn multiple academic and administrative systems quickly
• Excellent communication and interpersonal skills; Ability to communicate effectively, both orally and in writing.
• Experience working with students in an academic setting.
• Ability to work well with a diverse group of students.

Location: JFKU Pleasant Hill Campus, Pleasant Hill, CA

Travel: limited travel to NU related events.

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the "whole you" with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu . For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.