Assistant Store Manager

If you are a CURRENT Carter’s employee, do not apply via this external application. Search \"Browse Jobs\" in Workday to apply internally. Love what you do. Carter’s Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality— from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. Benefits Schedules that fit your life. Health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education \"Advance You\" Program—earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and much more. Professional and personal development to help shape your career. What you’ll do Execute workforce management to ensure a genuine customer focus on the sales floor. Welcome customers with a warm greeting and provide assistance with product styles, features and benefits. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omnichannel experience while coaching others to success. Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team. Build customer loyalty through Company-sponsored programs, including credit. Assist the Store Manager in building and retaining a successful team by recruiting, hiring, training, and developing store staff. Recognize exceptional performance and redirect employees when needed. Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools. Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement. Reduce loss through consistent customer service, education, and operational controls. Qualifications Positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership, supervisory, and customer engagement skills. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.). Minimum of 1 year of retail or related management experience. High school diploma or GED. Physical Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Additional Information Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. Job description may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed here. Carter’s may reasonably alter your duties, responsibilities, job title, and location. Carter’s for all: Carter's is an Equal Opportunity and Affidavit Action employer. (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr