Residential Property Manager

Job Description

Job Description

Property Manager - Evergreen Gardens Apartments (El Cajon, CA)

$28.00 - $31.00/hour | Full-Time | Monday-Friday | 8:30 AM-5:00 PM

Evergreen Garden Apartments
291 Jamacha Rd.. • El Cajon, CA 92019

Join a Team Where Great Leadership Makes a Difference

Pan American Properties, Inc. is seeking an experienced, service-oriented Property Manager to lead the day-to-day operations of Evergreen Gardens Apartments , a beautifully maintained 68-unit apartment community in Ontario, California.

This is more than a leasing position.

We're looking for a leader who enjoys building relationships with residents, developing their team, maintaining high operational standards, and taking genuine ownership of their community.

You'll oversee all aspects of property operations while directly supervising an On-Site Maintenance Technician and a Porter , partnering together to deliver an exceptional living experience for our residents.

If you're someone who...

• enjoys leading by example,
• communicates proactively,
• believes in accountability and teamwork,
• takes pride in creating communities residents are proud to call home,
• and wants to build a long-term career with a stable company...

...we'd love to hear from you.

About the Community

Property: Evergreen Gardens Apartments

Location: 291 Jamacha Rd.. • El Cajon, CA 92019

Community Size: 68-Units

Community Features Include:

• Separate Leasing Office
• Swimming Pool
• Pet Play Area
• Laundry On-Site
• In-Unit HVAC / Air Conditioning
• Pet-Friendly Community (Dogs & Cats Welcome)

What You'll Be Responsible For

As Property Manager, you'll oversee every aspect of the property's daily operation while ensuring residents receive outstanding customer service and the community remains financially and operationally successful.

Your responsibilities will include:

Property Operations

• Manage the day-to-day operations of a 68-unit apartment community.
• Ensure company policies, Fair Housing requirements, and all applicable federal, state, and local laws are consistently followed.
• Maintain a safe, attractive, and professionally operated community.
• Conduct regular property walks to identify maintenance, safety, housekeeping, landscaping, and curb appeal opportunities.
• Ensure community standards are consistently maintained.

Leasing & Resident Relations

• Maintain strong occupancy through effective leasing, marketing, and resident retention efforts.
• Conduct apartment tours and process rental applications.
• Execute lease agreements and renewals.
• Explain lease terms, community policies, and expectations to new and existing residents.
• Build positive relationships with residents while professionally addressing questions, concerns, and conflicts.
• Respond promptly and professionally to resident concerns and service requests.

Financial Management

• Maximize property performance while operating within established budgets.
• Collect rent and monitor delinquency.
• Administer late notices, three-day notices, and other required collection processes.
• Assist with budgeting, reporting, and expense management.
• Complete required daily, weekly, and month-end reports accurately and on time.

Leadership & Team Management

As the leader of the Hallmark team, you'll directly supervise:

• One Maintenance Technician
• One Porter / Groundskeeper

Responsibilities include:

• Assigning and prioritizing daily work.
• Monitoring completion of maintenance requests.
• Conducting regular team check-ins.
• Coaching, mentoring, and supporting team members.
• Promoting accountability and professionalism.
• Ensuring maintenance and housekeeping standards consistently meet company expectations.
• Partnering with corporate leadership regarding operational priorities and property improvements.

Maintenance Coordination

Although this is not a maintenance position, successful Property Managers understand the importance of strong maintenance operations.

You'll be responsible for:

• Reviewing and assigning maintenance requests.
• Monitoring work order completion.
• Coordinating apartment turns.
• Prioritizing repairs.
• Communicating effectively with maintenance staff and residents throughout the repair process.
• Ensuring preventive maintenance programs are completed.

What We're Looking For

The ideal candidate is:

• Customer-service focused
• Professional and approachable
• Highly organized
• A strong communicator
• Self-motivated
• Detail-oriented
• Comfortable making decisions independently
• Calm under pressure
• Passionate about leading people and building strong communities

Our best Property Managers don't simply manage apartments - they build trust, solve problems, develop their teams, and create communities residents enjoy living in.

Preferred Qualifications

We recognize that every great Property Manager brings a unique combination of experience. While no candidate will have everything, strong applicants will possess many of the following:

• Apartment community management experience
• Leasing experience
• Resident relations experience
• Budget and financial management
• Rent collections and delinquency management
• Fair Housing knowledge
• Vendor coordination
• Maintenance coordination
• Experience supervising employees
• Strong organizational and administrative skills
• Experience using property management software
• Microsoft Office proficiency (Outlook, Excel, Word)

Minimum Requirements

• Minimum of three (3) years of apartment property management experience or closely related multifamily management experience preferred.
• Demonstrated experience leading or supervising employees.
• Strong knowledge of Fair Housing and landlord-tenant practices.
• Excellent customer service and conflict resolution skills.
• Strong written and verbal communication abilities.
• Excellent organizational and time management skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Basic financial and reporting competency.
• Valid California Driver's License with acceptable driving record.
• Ability to successfully pass a background check and drug screening. (A criminal conviction does not automatically disqualify employment.)

Compensation & BenefitsCompensation

Starting Pay: $28.00/hour - $30.00/hour

Benefits

As a full-time team member, you'll enjoy a comprehensive benefits package, including:

• Medical (Anthem & Kaiser options)
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Accident Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Bereavement Leave
• Paid Training & Professional Development
• Opportunities for advancement throughout Pan American Properties

Why Join Pan American Properties?

At Pan American Properties, we believe exceptional communities begin with exceptional people.

We empower our Property Managers to make decisions, lead their teams, and build positive resident experiences while providing the corporate support necessary to help them succeed.

Our managers enjoy:

• Leadership autonomy with corporate support
• Stable, long-term employment
• Opportunities for professional growth
• A collaborative, team-oriented culture
• Leadership that values communication, accountability, and continuous improvement

Many of our employees have built successful careers with Pan American Properties over many years because we believe in investing in great people—not simply filling positions.

What Success Looks Like

This role is ideal for someone who:

• Leads with integrity.
• Holds themselves and others accountable.
• Builds positive relationships with residents.
• Communicates openly and professionally.
• Develops and supports their team.
• Solves problems proactively.
• Takes ownership of their community's success.
• Consistently follows through on commitments.

While apartment management experience is important, we believe attitude, leadership, professionalism, and accountability are equally essential to long-term success.

Pre-Employment Requirements

Applicants must be legally authorized to work in the United States at the time of hire.

Pan American Properties participates in the USCIS E-Verify program and verifies employment authorization before employment begins. At this time, we are unable to provide employment sponsorship.

Employment is contingent upon satisfactory completion of all pre-employment requirements, which may include:

• Background Check
• Drug Screening
• Employment Verification
• Reference Checks
• Driving Record Review (where applicable)

A criminal conviction does not automatically disqualify an applicant from employment.

Pan American Properties, Inc. is an Equal Opportunity Employer and is committed to creating an inclusive workplace where every employee is treated with dignity and respect.

Ready to Apply?

If you're an experienced Property Manager looking for an opportunity to lead a team, build strong resident relationships, and make a meaningful impact within a stable, growing organization, we'd love to meet you.

Apply today and become part of the Evergreen Gardens team!

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