TikTok Shop - Sorting Equipment Implementation & Operations Manager, Sort Centers

TikTok Shop - Sorting Equipment Implementation & Operations Manager, Sort Centers Employment Type: Regular Job Code: A215236 Team Overview TikTok Shop's Supply Chain & Logistics is looking for an experienced Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees. The primary focus of this role is the on‑site implementation, commissioning, and life‑cycle O&M management of automated sorting systems. Responsibilities Lead the installation, commissioning, and acceptance testing of sorting equipment (e.g., cross‑belt, shoe, and swivel wheel sorters). Establish and optimize equipment maintenance systems; develop preventive maintenance plans to meet Overall Equipment Effectiveness (OEE) targets. Respond promptly to technical anomalies; develop a fault knowledge base and use data analysis for early risk warning and prevention. Drive equipment modifications and process optimizations based on electromechanical logic; collaborate with IT teams for seamless integration with WCS/WMS and other sorting systems. Manage third‑party maintenance teams and coordinate with vendors for spare parts management and high‑level technical support. Qualifications Minimum Qualifications Bachelor’s degree or above in Mechanical Automation, Mechatronics, Electrical Engineering, or related fields. 3+ years of hands‑on experience in installation, commissioning, and O&M of automated sorting equipment. Proficient in sorting equipment principles; familiar with PLC logic, sensor applications, and mechanical transmission systems. Understanding of sorting system (WCS/WMS) interaction logic; capable of troubleshooting complex hardware‑software integration issues. Systematic thinking with the ability to derive systemic solutions from individual issues; strong risk identification and pre‑warning capabilities. High sense of responsibility; respond promptly; excellent communication and multi‑party coordination skills. Preferred Qualifications Holding middle/senior electrician certification or Mechanical Engineer title. Experience in "0‑to‑1" implementation projects for large‑scale logistics or e‑commerce fulfillment centers is a plus. Job Information The base salary range for this position in the selected city is $97,200 - $151,200 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. Equal‑Opportunity Employer Statement For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; Exercising sound judgment. Employees are entitled to standard benefits as described above. All employment practices are in compliance with applicable laws. This role is open to all qualified candidates. #J-18808-Ljbffr TikTok