Teller - Float

About the Role As the first point of contact for most clients, the teller plays a key role in delivering the bank's Breakthrough Client Service Standards. Under guidance from the Float Manager, Branch Managers and Assistant Branch Managers, the primary responsibility is to ensure banking transactions are performed accurately, ethically and in compliance with Columbia Bank procedures and banking regulations. Perform teller transactions and cash handling functions for clients such as deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc. Perform daily tasks that maintain branch integrity, including appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machines, updating lobby rate sheets and brochures, etc. Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions and problem resolutions. Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes. Discuss and uncover customers' financial needs to identify and offer appropriate products and services. Support referral goals for the branch by focusing and identifying and referring basic bank products to the appropriate business partner. Key Responsibilities Travel within a geographic area to cover branches that need staffing support. Qualifications High School Diploma or GED (required). 1 year of previous banking or customer service experience (preferred). Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Demonstrated willingness to build relationships with clients and other bank associates. Professional Development Grow your skills with tailored premier banker programs. Career Growth Clear paths to achieve professional goals. Pay Range $20.00 to $22.00 per hour. Pay rate depends on job‑related knowledge, skills, experience, education, and geographic location. Position may be eligible for performance‑based incentive compensation. Location 1498 Pacific Avenue, 1st Floor, Tacoma, WA 98402. Ability to work fully onsite at posted location(s). Benefits We offer comprehensive benefits including medical, dental, and vision plans, a 401(k) retirement savings plan with employer match, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, an online discount marketplace, paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following hire for associates scheduled at least thirty hours weekly. Equal Employment Opportunity Columbia Bank is an equal opportunity and affirmative action employer committed to a diverse workforce. All qualified applicants receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, protected veteran status, disability, or any other applicable protected status or characteristic. #J-18808-Ljbffr