Medical Appointment Clerk

We are seeking a reliable and detail-oriented Medical Appointment Clerk to join our team at Cannon Air Force Base. This role is responsible for coordinating patient appointments, providing administrative support, and ensuring efficient scheduling within a medical facility. Core Duties Schedule medical appointments via phone, secure messaging, and other request methods in accordance with clinic guidelines Maintain appointment schedules using government systems (CHCS, AHLTA, or MHS GENESIS) Verify patient eligibility through DEERS and update demographic information as needed Ensure accurate and up-to-date patient scheduling records and logs Manage appointment slots, including rescheduling and cancellations, using standard protocols Contact patients to schedule, reschedule, or cancel appointments Assist with appointment reminders, no-shows, and follow-up communications Communicate patient messages to providers and nursing staff following clinic procedures Compensation & Benefits Pay Rate: $19.00/hour Health & Welfare (H&W): $5.09/hour PTO / Sick Leave / Holidays: In accordance with applicable wage determination Qualifications High school diploma or equivalent Previous administrative or medical office experience preferred Strong communication and organizational skills Ability to multitask in a fast-paced environment Experience with scheduling systems or EMR/EHR systems is an asset Customer service experience is highly preferred #J-18808-Ljbffr CentralCare Inc.