Collections & Reconciliation Specialist

Job Title: Collections & Reconciliation Specialist Employer: Sound Royalties Classification: Full-Time - non-exempt Location: West Palm Beach, FL (Hybrid) Reports to: Servicing Manager About The Role The Collections & Reconciliation Specialist will work closely with other members of the Servicing team as well as all departments across the company to ensure all incoming royalties and resulting overflows plus reporting are dealt with in a timely and accurate manner. Primary Responsibilities Daily royalty collection identification and classification Backup Calculation of excess collections due back to customers Backup Determination of cross‑collateralization between customer accounts Backup Upload Overflow and statements to PaymentHub Backup Upload previous day Overflows, and Cross Collateralizations into Master and upload to Margill Investigate royalty shortfalls and surplus Investigate missing royalty payments YouTube Product – Statement processing and set up of cash flows / payment requests Keep track of Litigation Deals Keep track of Delinquency / Diverted Deals – Apply resulting Fees Keep track of servicing cases Keep track and send Repurchase letters and follow up on Matured Deal Payor Releases Handle collection, overflow and statement inquiries from Royalty Support and Sales Work closely with Operations regarding changes / updates to deals after funding Month‑end reporting and reconciliations Ad‑Hoc servicing reporting Assist with Audit information requests Assist Accounting Department when required Requirements 2+ years of experience in collections, accounts receivable, loan servicing, or financial operations Intermediate proficiency in Microsoft Excel (formulas, pivot tables, XLOOKUPs) Strong attention to detail and accuracy in data entry and reconciliation Ability to manage multiple open items and follow up consistently without supervision Comfortable learning and navigating new financial systems and platforms Strong organizational and communication skills Experience working in a fast‑paced, detail‑oriented operations environment Nice To Have Experience with Salesforce or similar CRM platforms Background in fintech, financial services, or lending operations Associate's or Bachelor's degree in Finance, Accounting, Business, or related field (preferred, not required) Benefits We’ve built a family type‑culture focused on collaboration and trust, and our team members love working here. We work hard, play hard, and look out for each other. We are passionate about the unique products and services we provide to the music community. Competitive base salary with discretionary bonus opportunity. 401(k) with employer match. Outstanding medical, dental, and vision plans. Paid time off. Modern office space in an eco‑friendly building. Sound Royalties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race (or traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, reproductive health decision‑making, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age (40 and over), sexual orientation, veteran or military status. #J-18808-Ljbffr Sound Royalties