ServiceNow - ServiceNow AI Architect Manager - Tech Con - Open Location
$142.6k - $261.5kErnst & Young Oman
Location: Anywhere in Country ServiceNow AI Architect Manager As a ServiceNow Consulting Manager, you will lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client‑visible role where you will spearhead EY’s AI thought leadership, shaping our strategic point of view and driving innovation through the design and development of cutting‑edge solutions and assets. You will collaborate closely with clients to enable AI‑driven transformation across user experience, agentic workflows, and robust AI governance frameworks. Your responsibilities will include building and deploying AI‑native solutions, partnering with EY’s AI & Data (AI&D) team to define and deliver comprehensive, end‑to‑end AI strategies that address complex business challenges and unlock new opportunities for growth. Your key responsibilities Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Skills and attributes for success Act as an engagement or workstream lead across all aspects of a ServiceNow AI project and solution delivery including design, configuration/development, testing and deployment phases. Manage and mentor a multi‑disciplinary team of 5–10+ resources, including offshore staff such as consultants, developers, and testers. Build and foster client relationships and demonstrate the value of EY services. Maintain excellent business acumen with the ability to make fact‑based decisions and resolve conflicts. Provide guidance and industry‑leading practice expertise for ServiceNow AI capabilities such as NOW Assist, Moveworks, AI Control Tower implementations, including how specific business objectives can be met through process and AI‑driven transformation. Hands‑on experience configuring AI Search capabilities within the ServiceNow platform, customising search relevance and integrating with knowledge management systems. Expertise in deploying and managing NOW Assist Skills Kit, including designing, training and optimising AI‑powered virtual agents for tailored user experiences. Proven ability to configure and integrate Moveworks for automated ticket resolution, leveraging conversational AI and workflow automation across enterprise environments. Strong foundation in prompt engineering, including crafting effective prompts for large language models (LLMs) and optimising AI responses for business context. Demonstrated experience integrating and orchestrating multiple LLMs to enhance solution accuracy, flexibility, and scalability within ServiceNow workflows. Practical knowledge in implementing Retrieval‑Augmented Generation (RAG) techniques for improved information retrieval and contextual AI outputs. Familiarity with foundational AI and data architecture concepts, including Model Context Protocol (MCP) and Agent‑to‑Agent (A2A) protocols for secure and efficient system integrations. Lead client process and design sessions and facilitate requirements workshops with functional and/or business process subject‑matter resources. Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs. Support pre‑sales efforts including creating proposals and estimates. Create high‑quality deliverables and project artifacts. To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or a similar discipline. No less than 2–5 years of relevant ServiceNow NOW Assist implementation experience. Experience implementing ServiceNow’s AI solutions (NOW Assist, Agentic or AI Control Tower). Minimum of one of the following ServiceNow certifications:
- Suite Certification – NOW Assist for ITSM
- Suite Certification – NOW Assist for HRSD
- Suite Certification – NOW Assist for CSM
$171.6k - $392.1k
ServiceNow - ServiceNow AI Architect Senior Manager Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join...ServicenowSummer holidayFlexible hours$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed... ...Join EY and help to build a better working world. ServiceNow– ServiceNow/Moveworks AI Architect Manager In the digital economy, it takes more than good ideas...ServicenowSummer holidayWorldwideFlexible hours- ...Location: Anywhere in Country ServiceNow FSO Architect (CTA) Manager – Open Location The opportunity We are seeking a highly skilled and experienced ServiceNow FSO Architect (Certified Technical Architect) to join our team. The ServiceNow FSO Architect will be the senior...ServicenowSummer holidayFlexible hours
$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your... ...business decision‑making. As a ServiceNow Consulting Manager you’ll play a leading role... ...process or evaluating how AI can streamline delivery.... ...ServiceNow Certified Master Architect (CMA) or Certified Technical...ServicenowSummer holidayWorldwideFlexible hours$142.6k - $261.5k
Location Anywhere in Country Overview As a ServiceNow Consulting Manager at EY, you will lead ServiceNow Transformation teams, managing... ...contributions. Advise on AI‑enabled ITOM use cases, including... ...ServiceNow Certified Master Architect (CMA) or Certified Technical Architect...ServicenowFlexible hours$171.6k - $392.1k
Location: Anywhere in Country The opportunity As a ServiceNow Consulting Senior Manager you will play a leading role in mission‑critical projects... ...Experience with ServiceNow AI capabilities (Now Assist, AI... ...ServiceNow Certified Master Architect (CMA) or Certified Technical...ServicenowFlexible hours$171.6k - $392.1k
...Location: Anywhere in Country At EY, we’re all in to shape... ...decision-making. As a ServiceNow Consulting Senior Manager you will play a leading role... ...ServiceNow or evaluating how AI can streamline service... ...ServiceNow Certified Master Architect (CMA) or Certified...ServicenowFull timeSummer holidayWorldwideFlexible hours$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your... ...decision‑making. As a ServiceNow Consulting Manager you’ll play a leading role... ...processes. Leverage ServiceNow AI capabilities, including Now... ...ServiceNow Certified Master Architect (CMA) or Certified...ServicenowSummer holidayWorldwideFlexible hours$102.5k - $187.9k
...Location: Anywhere in Country At EY, we’re all... ...decision-making. As a ServiceNow Senior Consultant you’... ...processes (e.g., Incident Management, Problem Management,... ...Management) or evaluating how AI can streamline... ...ServiceNow Certified Master Architect (CMA) or Certified...ServicenowFull timeSummer holidayWorldwideFlexible hours$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in to shape your future... ..., pursuing, delivering and managing large, complex full lifecycle... ...clients to understand, architect and implement the core applications... ...markets. Enabled by data, AI and advanced technology, EY teams...Summer holidayRemote workFlexible hours$102.5k - $187.9k
Location: Anywhere in Country At EY, we’re all in to shape... ...better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital... ...Management) or evaluating how AI can streamline delivery.... ...Certified Master Architect (CMA) or Certified Technical...ServicenowSummer holidayWorldwideFlexible hours- Ernst & Young Oman is looking for a ServiceNow AI Architect Manager to lead transformation teams and innovate AI solutions. You'll engage with clients... ...are offered, including a competitive salary range based on experience and location. #J-18808-Ljbffr Ernst & Young OmanServicenow
- ...A global consulting firm is seeking a ServiceNow AI Architect Manager. In this role, you will lead AI-driven transformation projects, mentor teams, and engage directly with clients. The position requires strong ServiceNow and Moveworks expertise, as well as excellent communication...ServicenowFlexible hours
$142.6k - $261.5k
Overview Location: Anywhere in Country At EY, we’re all in to shape your... ..., Data & Analytics, Customer, Tech/Arch and SuccessFactors) that... ...opportunity As a Deployment Manager, you will primarily focus on executing... ...markets. Enabled by data, AI and advanced technology, EY...Summer holidayFlexible hours$142.6k - $261.5k
Location: Anywhere in Country At EY, we’re all in to shape your future... ..., Data & Analytics, Customer, Tech/Arch and SuccessFactors) that... ...key responsibilities As a Manager in Technology Analysis, you will... ...capital markets. Enabled by data, AI and advanced technology, EY...Summer holidayFlexible hours$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We... ...organizations. Using our product‑driven, AI‑centric approach, we empower organizations... ...requirements. Your key responsibilities As a Manager in Application Design and Development,...Summer holidayFlexible hours$171.6k - $392.1k
Location: Anywhere in Country At EY, we’re all in to shape your... ...to execution. As an SAP Tech/Arch Senior Manager, you will play a pivotal role... ...the requirement gathering, architect solutions, blueprinting,... ...markets. Enabled by data, AI and advanced technology, EY...Summer holidayFlexible hours$144k - $329.1k
...Overview Location: Anywhere in Country At EY, we’re all in to shape your future... ...a better working world. Role AI & Data - Data Architecture – Senior Manager – Power & Utilities Sector EY is seeking... ...will include: As Data Architect – Senior Manager, you will have an...Summer holidayFlexible hours$139.4k - $230k
...scope, complexity and location of the role; the skills... ...$230,000.00 Target Openings 1 What Is the Opportunity... ...! As a member of AI and Emerging... ...solutions. As a Senior Architect, you will partner with... ...governance frameworks and risk management practices, with...Work experience placementLocal area$169.4k - $279.6k
...scope, complexity and location of the role; the skills... ...$279,600.00 Target Openings 1 What Is the Opportunity... ...! As a member of AI and Emerging... ...solutions. As a Lead Architect, you will collaborate... ...frameworks and model risk management What is a Must Have...Temporary workWork experience placementLocal area$125.5k - $230.2k
...Location: Anywhere in Country At EY, we’re all in to shape your future... ...Technology – Data and Decision Science – AI Native Engineering AI/Machine Learning Engineer, Manager Consultant The opportunity... ...This role will work to deliver tech at speed, innovate at scale and...Full timeWork experience placementSummer holidayFlexible hours$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in to shape your future with confidence... ...working world. Studio+ – Adobe AEM Architect – Manager At EY, we’re committed to... ...capital markets. Enabled by data, AI and advanced technology, EY teams help...Summer holidayFlexible hours$138.1k - $315.6k
Location: Anywhere in Country Opportunity EY has a robust life sciences commercial practice, helping clients with strategic growth, business... ...analytics, and overall commercial strategy Effectively manage and motivate client engagement teams with diverse skills and backgrounds...Flexible hours- Ernst & Young Oman is seeking a skilled ServiceNow FSO Architect to manage and deliver advanced ServiceNow solutions. In this role, you'll provide leadership and support throughout technical implementations, ensuring both compliance and high performance across financial...Servicenow
- Ernst & Young Oman is looking for a ServiceNow FSO Architect (CTA) Manager to provide senior technical leadership and engage in advanced ServiceNow solutions within Financial Services. Ideal candidates will have extensive experience in IT and cybersecurity, particularly...ServicenowFlexible hours
- ...and data platform for AI. By delivering harmonized... ...Do As the Principal AI Architect for Teradata AI Studio,... ..., and the Product Management team to align architecture... ...extend. Familiarity with open‑source AI development... ...will depend on geographic location, internal equity, job‑...Permanent employmentFlexible hours
$142.6k - $261.5k
...Location: Anywhere in Country At EY, we’re all in to shape your future... ...Business Analysis – Manager SAP – Finance Project Systems... ...Data & Analytics, Customer, Tech/Arch and SuccessFactors) that... ...initiate the requirement gathering, architect solutions, blueprinting, testing...Summer holidayFlexible hours$170.6k - $390k
...Location: Anywhere in Country At EY, we’re all in to shape your... ...The Senior Network Security Architect is a strategic and hands‑on technical... ...our dynamic team as a Senior Manager in Cybersecurity Engineering,... .... Enabled by data, AI and advanced technology, EY teams...Summer holidayRemote workFlexible hours$122.4k - $194k
...As an Consulting Principal for AI & GenAI Platforms , you will... ...clients, consulting leaders, architects, and delivery teams to design... ...requirements, this is a remote position open to qualified applicants in the... ...to define requirements, manage solution delivery, and...Remote work- Cognizant is seeking a Consulting Principal for AI & GenAI Platforms in Providence, RI. This remote position involves leading client-facing AI transformation initiatives, focusing on generative AI and data platform solutions. The ideal candidate will have over 12 years...Remote work
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