Director of Human Resources & People Services (Healthcare)

Job Description

Job Description

Our client is seeking a People Services Director to oversee all HR/People Services functions, including employee relations, labor relations, recruitment, compliance, performance management, and workforce planning. This leader supports a workforce of 200+ employees and supervises a small but highly capable HR team.

The position reports directly to the facility's CEO and collaborates closely with the executive team to align people's strategy with organizational goals.

Onsite | No Visa Sponsorship | Relocation Assistance: Yes

Responsibilities:

• Supervise and develop HR team members.
• Manage departmental budgets and HR‑related expenditures.
• Analyze workforce data to identify trends and develop action plans.
• Serve as the senior HR advisor to the CEO and executive leadership team.
• Direct recruitment, onboarding, and workforce planning to support staffing needs.
• Support leadership development and training initiatives across the organization.
• Lead employee engagement, retention, culture, and workforce development initiatives.
• Oversee labor relations, including administration of collective bargaining agreements.
• Participate in or lead union negotiations, grievance handling, and arbitration preparation.
• Ensure compliance with employment laws, HR policies, and healthcare regulatory requirements.
• Oversee HR operations, audits, reporting, documentation, and leave/accommodation processes.
• Provide coaching to leaders on performance management, investigations, corrective action, and conflict resolution.

Qualifications (Must-Haves)

• Experience supervising HR staff.
• Experience advising senior leadership teams.
• Strong communication, coaching, and conflict‑resolution skills.
• Minimum 7 years of progressive HR leadership experience.
• Experience leading HR functions across multiple disciplines, including: Employee Relations, Labor Relations, Recruitment, Compliance, and Performance Management.
• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Organizational Leadership, or related field.

Preferred Skills:

• Rural healthcare experience.
• Experience in multi‑union environments.
• HRIS and workforce analytics experience.
• Experience participating in or leading union negotiations.
• HR certifications (SHRM‑CP, SHRM‑SCP, PHR, SPHR)
• Acute care hospital or healthcare HR leadership experience.
• Experience supporting organizations with 100+ employees.
• Workforce planning, retention strategy, and culture transformation experience.
• Direct union experience, including administering CBAs and handling grievances.

Benefits & Perks:

• Paid Time Off
• Loan Assistance
• Paid Family Leave
• Tuition Assistance
• Certification Support
• 401(k) with company match
• Medical, Dental, and Vision
• Life and Accident Insurance
• Critical Illness and Disability Insurance
• Employee wellness programs (mental, physical, financial)
• Professional development and advancement opportunities