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Practice Supervisor

Medicine for Business and Industry

Summary:

The Practice Supervisor will support both clinical care and operational leadership at one of our occupational health clinics. This role blends direct patient care with team supervision and day-to-day clinic management. You will play a key role in supporting staff, ensuring smooth workflows, maintaining compliance, and stepping in when the Practice Manager is off-site.


Primary Responsibilities:

Team Leadership and Support

  • Lead and support clinic staff in daily operations.
  • Conduct daily huddles and weekly Clinic Leadership Team meetings.
  • Mentor team members, support training, and guide performance improvement.
  • Help resolve interpersonal and performance issues in collaboration with the Practice Manager.
  • Foster a positive, inclusive, and high-performing clinic culture.
  • Serve as the acting lead when the Practice Manager is off-site.
Clinical Responsibilities
  • Provide direct patient care including phlebotomy, spirometry, audiometry, and limited scope X-ray.
  • Administer medications and treatments safely and accurately.
  • Maintain accurate and compliant patient records in accordance with OSHA, HIPAA, and clinical standards.
  • Educate patients on treatment plans and preventive care.
Operational Support
  • Assist with staff scheduling, inventory management, and clinic workflow.
  • Support performance tracking, key performance indicators, and basic financial metrics such as authorizations and referrals.
  • Lead or participate in onboarding, orientation, and training for new and existing staff.
  • Help manage clinic appearance, equipment maintenance, and vendor coordination.
Client and Patient Experience
  • Create a welcoming, professional environment for patients and colleagues.
  • Build strong relationships with clients and ensure their service needs are met.
  • Ensures patients are treated as individuals and are attended to expeditiously and courteously by colleagues.
  • Ability to lead and deliver high quality patient care and work within practice scope.
  • Support accurate documentation and service delivery for every patient visit.
Qualifications and Requirements:
  • Three or more years of clinical experience, preferably in occupational or urgent care.
  • At least one year of supervisory or team leadership experience in a healthcare setting.
  • Active certification as a CMA, RMA, Limited-Scope X-ray Tech, or equivalent.
  • Current Basic Life Support and DOT specimen collection certifications preferred.
  • Bachelor's degree in healthcare administration, nursing, or a related field preferred (equivalent experience considered).
  • Strong interpersonal skills, attention to detail, and the ability to adapt in a fast-paced environment.
  • Internal candidates must have a strong record of performance and be in good standing with the company at the time of application.
Vacancy posted 3 days ago
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