Director of Operations

Job Description

Job Description

Our client, Olga Golovko, doesn't sugarcoat anything, and she doesn't want an ad that does either. So here's the direct version: she needs someone who can run the operational side of a top-producing, high-net-worth real estate business in a way that gives her peace of mind, so that when she's out the door, nothing slows down and the details are not overlooked.

She's been at the top because she understands that her success depends on the team behind her. In this role, you will be supported by a Field Assistant and a Marketing Coordinator. This role requires real ownership, real trust, and real impact on a business that's already the #1 Keller Williams team across Northern California and Hawaii, ranked in the top 1.5% of agents nationwide.

If you do excellent work and want it to actually show, keep reading.

What You'll Do

You're Olga's operational right-hand, the person who knows her contracts, her clients, and her systems well enough that nothing skips a beat when she steps away. You take pride in an operation that runs seamlessly, and you're the reason it does.

You'll Own:

• Transaction coordination from contract to close

• Vendor relationships, inspectors, stagers, contractors, title, escrow

• Concierge-level client communication with high-net-worth buyers and sellers

• Business systems and process improvement

• Executive support and calendar management

• Day-to-day coordination with a Marketing Coordinator and Field Assistant

Experience We Are Looking For

• 3+ years in operations directly supporting a top-producing residential real estate agent or team; you know this world well

• Active California Real Estate License, or genuinely ready to get one quickly

• Polished and warm with high-net-worth clients; discretion comes naturally to you

• A systems builder who also knows when to pivot; you love a good process, and you make it better

We Know You

• You're direct, and you'd rather hear the truth than be managed around

• You take real ownership of your work; you don't wait to be told what's next

• You're unbothered by high standards; you set your own just as high

• You move fast without cutting corners, and you catch what others miss

• You're discreet by nature; trust isn't something you have to earn twice

• You want to build something real with a team that's already at the top

The Details

Salary: $120,000 - $150,000 base (depending on experience) + bonus opportunities.
Benefits: Paid vacation, holidays, and sick leave. Employer contribution toward medical benefits and a 401(k) with employer match.
Schedule: Full-time, 40+ hours, Monday - Friday (9:00 AM - 6:00 PM), with occasional evening or weekend flexibility for rare emergencies.
Location: Locally Remote. Must live within a 40-minute commute of the office, located off Highway 17 in Los Gatos (95033) - easily accessible via Summit Rd. A reliable personal vehicle, a valid driver's license, and insurance are required.

How to apply:

This is a direct placement opportunity with ou