Program Manager

Role: Program Manager

Location: Raleigh, NC-Remote

Desired Skills: Project Management

Job Description

• The Project Manager is a results-driven leader responsible for planning, executing, and finalizing a diverse portfolio of complex initiatives, spanning both customer-facing solutions and critical internal improvements
• Provide overall leadership, direction, and oversight for large-scale, mission-critical AWS IL-5 cloud programs supporting DoW operations
• This role requires effective leadership in managing cross-functional teams and ensuring projects are delivered on time, within budget, and to the required quality standards
• You will champion project management best practices and drive process excellence within the scope of your projects
• Project Management
• Lead the full project lifecycle for a variety of complex projects, including:
• Developing and maintaining comprehensive project plans, schedules, and budgets
• Coordinating necessary resources and managing vendor relationships
• Monitoring project progress, identifying and mitigating risks, and resolving issues
• Ensuring projects are delivered on time, within budget, and to the required quality standards
• Conducting regular project status meetings with stakeholders and leadership
• Preparing and presenting project reports and presentations
• Liaising between client, solution consultants, solution engineers and subcontractor personnel to ensure safe, timely, and profitable outcome
• Identifying and securing necessary approvals for all changes in project scope, budget and/or schedule
• Promoting behavior-based safety in execution of the project and modeling safe work habits
• Driving consensus and commitment across diverse stakeholder groups, leveraging strong influencing skills to navigate complex organizational dynamics and achieve project objectives
• Stakeholder & Client Relationship Management
• Build and sustain effective relationships with clients and internal stakeholders, ensuring satisfaction and successful project outcomes
• Serve as the primary point of contact for clients on all project-related matters, demonstrating exceptional communication and problem-solving skills
• Proactively identify, address, and resolve client and internal concerns to maintain trust and loyalty
• Process Improvement & Team Contribution
• Contribute to the definition and implementation of project management strategies and best practices within the PMO
• Utilize and support process improvement methodologies such as Lean Six Sigma and Kaizen, implementing efficiencies that enhance project delivery
• Contribute to a collaborative, supportive, and high-performing team environment that encourages innovation and shared success
• Collaborate effectively in a highly matrixed, cross-functional global organization