FT Cafe Shift Lead | CA | Century City

Summary

This individual is responsible for managing the overall flow and operations during a scheduled shift at the cafe, while delivering excellent customer service when interacting with customers.

Responsibilities

• Effectively lead a shift and provide direction to staff to ensure operations run smoothly
• Monitor breaks ensuring that they are running according to schedule and legal requirements
• Monitor food quality and operations in back of house
• Take the lead in ordering, stocking and replenishing items needed for service
• Attend to customers and exhibit excellent customer service skills
• Ensure DOH compliance and occupational health and safety compliance is met at all times
• Exercise authority to manage hours of cafe staff based on the business
• Escalate issues to Store Manager when necessary
• Assist with banking and cashing out for each shift
• Perform other duties as necessary
  

Requirements

• 1-2 years of related experience
• Strong ability to multi-task
• Excellent brand knowledge
• Ability to perform under pressure without constant supervision
• Ability to anticipate needs based on environmental and guest cues
• Ability to work a variety of stations
• Ability to lead a team and diffuse any work related issues
• Ability to lift up to 25lbs and stand for extended periods of time
• Excellent communication skills
• Excellent customer service skills
  

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 byHamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafes nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.

Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets.

For more information, please visit or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

We offer up to 60 hours accrued PTO (which includes vacation and personal time off) and up to 60 hours accrued of FTO (which includes sick time).

Compensation Range: $26.00/hr.