IT Manager, TechShare

Description

SUMMARY

The IT Manager TechShare is responsible for leading a team of IT Developers Analysts & Vendor partners for ensuring the effective delivery support and evolution of the TechShare platform - our custom developed mobile and web application supporting our technicians.

This role is responsible for managing and executing both operational support and project initiatives. The position also manages relationships with external vendors and SaaS providers engaged across various business application initiatives and projects.

This role requires a balance of business relationship management technical acumen delivery leadership and people management to ensure that application platforms are reliable scalable secure and continuously delivering measurable business value.

MAJOR RESPONSIBILITIES

Functional Strategy & Roadmap

Partner with Service & Quality organizations leadership & IT Management teams to develop and evolve TechShares strategy and roadmap ensuring alignment with business objectives digital transformation initiatives and industry best practices.
Identify opportunities to improve business processes through technology enablement and system optimization across SaaS and internally developed solutions.

End-to-End Program & Project Delivery

Oversee the design configuration integration enhancement and ongoing support of business application platforms including SaaS products and internally developed systems.
Ensure solutions are scalable secure and aligned with enterprise architecture standards.
Manage application lifecycle activities including upgrades integrations enhancements and operational support.

Team Leadership & Development

Lead coach and mentor a team of IT professionals responsible for application delivery and support.
Foster an inclusive and collaborative culture develop team capabilities and ensure effective execution of both operational and project initiatives.
Establish clear priorities encourage professional development and promote continuous improvement across the team.

Business Partnership

Serve as a trusted advisor to the business partners ensuring technology solutions effectively support evolving business needs and deliver measurable outcomes.
Collaborate with business leaders to develop complex ideas and solutions and make recommendations for projects that support Subarus corporate goals.
Develop and implement recommendations for the senior management team to increase operational effectiveness and employee engagement.

Project & Portfolio Management

Manage the portfolio of business application initiatives including enhancements integrations and new platform implementations.
Oversee project prioritization capacity planning resource allocation risk mitigation and reporting.
Ensure timely delivery of business initiatives within scope and budget while maintaining operational stability of existing systems.
Support budgeting and planning for future projects and technology investments.

Vendor & Partner Management

Manage relationships with SaaS providers technology vendors and implementation partners to ensure service quality contract compliance and maximum value from vendor engagements.
Oversee vendor performance and ensure alignment with Subarus IT standards and delivery expectations.

Governance & Compliance

Ensure business applications comply with data protection privacy regulations cybersecurity standards and internal Subaru IT policies.
Support governance processes including change management access controls and audit readiness.
Maintain compliance with JSOX and internal audit requirements where applicable.

REQUIRED SKILLS & PERSONAL QUALIFICATIONS

Demonstrated success leading technical and functional teams supporting enterprise business applications.
Required: Strong understanding of enterprise application ecosystems including SaaS platforms and internally developed solutions supporting business functions.
Required: Demonstrated technical expertise with prior hands-on development experience in one or more programming languages frameworks or enterprise platforms.
Preferred: Experience working with mobile application development.
Preferred: Experience managing integrations between SaaS applications and enterprise systems using APIs middleware or integration platforms.
Preferred: Experience working in an Agile environment.
Proven ability to translate business requirements into technical solutions and manage delivery from concept to adoption.
Excellent leadership skills including coaching delegation and team development.
Evidence of proven leadership within a diverse equitable and inclusive environment.
Strong vendor management and contract oversight experience.
Effective communicator with the ability to collaborate across business and IT functions.
Project management skills including budget oversight planning forecasting and execution.
Experience working in JIRA to manage backlogs and task execution.

WORK ENVIRONMENT

Office Location: Camden NJ apart of the Greater Philadelphia Area (Philly)



Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) Wednesdays & Fridays

COMPENSATION:

The recruiting base salary range for this full-time position is $145000 - $165000 / year. Within the range individual pay is determined by factors including job-related skills experience and relevant education or training. Additionally this role is bonus-eligible with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M1)

WHY JOIN US

In addition to competitive salary and an incomparable culture Subaru offers an amazing benefits package that include:

Total Rewards & Benefits:

Medical Dental Vision Plans
Pension Profit Sharing and 401K Match Offerings
15 Vacation days 5 Floating Holidays 5 Sick days and 9 Company Holidays
Tuition Reimbursement Program: Fifteen-thousand-dollar yearly benefit
Vehicle Discount Programs

Learning & Development:

Professional growth and development opportunities
Direct partnership with senior leadership
Formal Mentorship Program
LinkedIn Learning License

Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU

Love. Its what makes Subaru Subaru. As a leading auto brand in the US we strive to be More Than a Car Company. Subaru believes in being a positive force in the communities in which we live and work not just with donations but with actions that set an example for others to follow. Thats what we call our Subaru Love Promise.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation safety and sustainability. With a rich history dating back to 1953 Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subarus company culture is built on collaboration diversity and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. For more information on E-Verify please refer to the official E-Verify Participation Notice.

Required Experience:

Manager