Supplemental - Banquet Server - Hagerty Center

Banquet Server

This position is responsible for setting up and cleaning banquet rooms, and serving food and beverages for banquets. Responsibilities include taking beverage orders and serving food in a specified section of the dining room, pouring and refilling beverages, clearing soiled dishes, and assisting in closing functions by performing various tasks; removing linen, busing glasses, dishes, silverware, and re-setting the room. This person helps greet guests and clients, and reports guest complaints to a manager as they occur. The individual must be able to communicate effectively with guests and clients, be a team player, and be able to work well with the culinary and hospitality team; must be eighteen years of age or older, due to the serving of alcoholic beverages.

Other duties may be assigned.

General Responsibilities

• Performs related banquet (dining room) set-up tasks
• Provides immediate attention to all guests upon seating
• Takes beverage orders and serves food in specified section
• Pours and refills wine, coffee, water and/or other beverages served with and after the meal
• Clears soiled dishes as needed
• Cleans all assigned work areas in service area and dining rooms
• Advises supervisor of any client/guest complaints as soon as they occur
• Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room
• Attends staff meetings as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.