Customer Service Representative - State Farm Agent Team Member

Customer Service RepresentativeOver the last 14 years our Agency has grown to serve over 4000 local households that we proudly consider our State Farm Family! In your role as a Customer Service Representative, you will help these customers adjust their insurance plans to meet the changing demands of their lives. You will personalize your recommendations and connect with those we serve to make them feel valued and appreciated. Our service is what differentiates us from our competitors, and you will be responsible for making it remarkable! THIS IS NOT A SALES OR COMMISSION BASED POSITION A typical day in the life of a Customer Service Representative at our Agency could include the following: assisting a family with insurance for their new home; helping a customer file a claim after an accident; providing a quote for a new vehicle they are considering purchasing; recommending options to cover unmet needs; taking the confusion out of a complex bill and simplifying it so the customer understands their pricing.If you are someone who enjoys helping others, thrives in a fast-paced environment, and truly enjoys being a part of a winning Team, this opportunity may be for you! No insurance background is required as we are willing to train the right candidate. A positive outlook, a can-do attitude, and a willingness to go the extra mile for our loyal State Farm customers are our highest priorities! We are only looking for exceptional people who are excited and ready to put in the work to learn a new profession from the ground-up. In exchange for your commitment to our Team we will provide you with competitive pay, unrivaled support, and the best work/life balance and office environment that you could ask for. This would be a fantastic opportunity for an established insurance professional, as well as someone looking to begin a new long-term career.Greet our customers with a warm smile and make them feel welcome and appreciatedAssist our current State Farm customers with basic to complex requestsProvide advice and recommendations tailored to individual needsWork as a Team player to provide our customers the exemplary service we are known forSalary - flexible based on candidate background and experience401KHealth InsuranceGrowth potential/opportunity for advancement within our agencyExcellent communication skills - written, verbal and listeningExtremely comfortable with technologyCapable of studying for and passing a State Insurance ExamPeople-orientedDetail orientedPro-active problem solverAbility to work in a team environment and get along with othersNo insurance background required - we will educate and train the right candidateWe will only consider candidates who have prior office experience (Insurance, Banking, Healthcare Admin, or Retail) or those who are recent college graduatesSalaries will be based on the strength of the applicant and the relevancy of their experienceIf your resume matches our requirements you will receive a request to complete a brief video interview that allows you the opportunity to introduce yourself and let us know what you are looking for in your next career. (Approximate time investment of 10-15 minutes)If you personality matches the energy of our office we will send our a personality assessment to make sure that you will thrive in your future roll. (Approximate time investment of 30 minutes)If your video interview and personality assessment indicate that you could be a fit for our Team we will invite you in to meet in person and answer all of your questions about compensation, benefits, job responsibilities, etcCompensation: $40,000.00 - $60,000.00 per yearDo you want a career and not just a job?This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then John Grimes - State Farm Agent may be the right fit for you!About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Retirement Planning.Our office is open 8:30 - 5:30pm, Monday -Friday.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.