General Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. General Manager, Industrial Property ManagementWhat this job involves:The General Manager (GM) is responsible for managing a portfolio of industrial properties, in accordance with JLL standards and procedures and the Management Agreement. GM’s are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining effective communication with building owners and tenants. In this role, the General Manager will also lead a team of property management professionals to accomplish these responsibilities.What your day-to-day will look like:Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders.Create, review, and finalize property budgets, perform financial reforecasts as directed by client.Create, review, and finalize annual CAM reconciliations, quarterly escalations.Manage a portfolio of multiple institutional clients, buildings and large volume of tenants.Conduct on-site property visits and inspections in accordance with property management agreements and coordinate any necessary repairs.Ensure tenant billings are completed accurately and timely, including appropriate Accounts Receivable follow -up.Ensure compliance with company policies, industry regulations, and safety standards across all managed operations.Implement tenant satisfaction program, meet regularly with tenants to ensure successful program.Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards, create and achieve cost savings for clients.Lead and provide mentorship, guidance, and development of the property management team in addition to assisting the regional VP in operational management.Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement.Required qualifications:Bachelor’s degree in business administration, Real Estate, Property Management, or related fieldMinimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry, Industrial and/or Retail Asset class experienceProven track record of managing operating budgets and achieving financial targets.Demonstrated expertise in client relationship management and business development within the commercial real estate sector.Excellent financial acumen with experience in budgeting, forecasting, and financial analysisProficiency in real estate management software, CRM systems, and Microsoft Office Suite, specifically Yardi Commercial Voyager with regard to navigating reports, budgets, expense recoveries, and tenant expense poolsFamiliarity with Microsoft Share Point Database, Power Point Presentations, Outlook, Excel, and One NoteProficiency in tenant and property expense reconciliations (CAM Reconciliations), ability to perform forensic accounting analysis', create, review, and administer expense pools in accordance with the lease agreements in place, ability to identify controllable vs non-controllable expenses and expense caps.Ability to utilize time management, task management, and operational prioritization skillsets.Valid real estate license or ability to obtain within specified period, required within six (6) months if not currently licensed.Preferred qualifications:Professional certifications such as LEED GA, or equivalent industry credentialsStrong network of industry relationships and demonstrated thought leadership in real estate.Location: On Site - Walnut Creek officeSalary: $150,000 - 160,000At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:150,000.00 – 175,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Walnut Creek, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Walnut Creek, CAType: Full time