Human Resources Manager I

The Travis County Juvenile Probation Department (TCJPD) in Austin, Texas, is accepting applications for a Human Resources Manager I. This position manages and administers a broad range of professional HR programs for a large organization (500+ employees) providing critical services to youth and families in Travis County. TCJPD is seeking an experienced HR Manager to oversee employee relations and recruitment for a team of five (5) HR specialists and support staff.

This position manages recruiting, hiring, compensation, performance management, leave processes, with a large role in employee relations and investigations. Additionally, they oversee the coordination of administrative processing and recordkeeping for all TCJPD personnel actions. This role frequently consults with department leadership, supervisors, and frontline staff on specific HR areas, manages problem-solving processes, and facilitates employee relations throughout the organization. The position operates under minimal supervision, with considerable latitude for independent judgment.

This position works on-site at our south Austin campus, M-F, 8-5. After a six-month probationary period, the position is eligible for one regular telework day per week.

DISTINGUISHING CHARACTERISTICS:

This is a job classification within the Human Resources job family. Management position for small to medium scope operating units within the County (based on budget and employee size). This classification may require a flexible work schedule in order to meet the needs of the department.

• Schedules, monitors and deploys human, operating, and capital resources to accomplish departmental policies, plans, and programs and achieves performance outcome measures. Assists in the development of program goals, initiatives and best practices; ensuring adherence to and compliance with applicable Federal, State and Local laws and departmental and County policies and practices.
• Supervises, evaluates and disciplines employees. Resolves conflicts. Oversees and directs employee development activities such as progressive training and development, motivation, and goal setting.
• Provides competent directions, advice and counsel to the Department Head, Division Directors, Managers and Supervisors regarding Human Resources Management issues. Facilitates problem-solving strategies. Serves as a liaison and works in cooperation with the County's HRMD, the County Attorney's office and the Union, as required.
• Counsels and coaches employees on issues, concerns and grievances related to professional development and other work-related issues. Provides direction to management and employees on conflict resolution; researching, reporting and responding to informal and blind formal complaints. Provides advice, preparation and response to grievance hearings, pre-deprivation meetings, alternative dispute resolution/mediation and EEOC/TCHR complaints.
• Directs the administration, coordination and communication of policies and procedures regarding various Human Resources laws and practices including: EEO, FMLA, Workers Compensation, ADA, FLSA, hiring/staffing, compensation and associated record keeping. Provides management support, direction and evaluation of professional Human Resources support staff in carrying out these functions.
• Provides leadership in the development of departmental organizational and staff development strategies. Designs, develops, presents, coordinates, facilitates and evaluates learning strategies and training programs and initiatives for department employees.
• Provides advice and recommendations pertaining to department's performance management systems and strategies.
• Directs, develops and monitors organizational policies and operating procedures. Interprets and explains personnel policies, including performance evaluations, equal employment opportunity, sexual harassment and discipline, as required. Implements, communicates and effectively uses policies and procedures to manage the organization. Coordinates with division directors, departments, agencies and organizations to accomplish goals and objectives.
• Directs and administers the organization's recruitment and hiring process.
• Supervises background investigators and Human Resources staff, which administer recruiting; advertising; hiring process; promotional process; licensing; PAF's; payroll; medical case files; and background investigations.
• Provides recommendations to upper management for all Human Resources needs, which includes the recruiting and hiring process, compensation, benefits administration, disciplinary issues, FLSA, FMLA, ADEA, ADA, Workers Compensation and EEO.
• Administers, reviews, and provides recommendations to upper management concerning market analysis, compensation justification, budget information for new positions, reclassifications, job postings, and Position Analysis Questionnaire content.
• In cooperation with upper management and other Department supervisors, plans, proposes and implements Human Resources policies, procedures, and operating practices.
• Fills vacant Human Resources staff positions utilizing the job task analysis, and completing vacancy announcement requests, preparing hiring process materials, conducting interviews, and making candidate selections.
• Provides direction to personnel in the completion of staffing, training, benefits administration, compensation administration and employee relations functions at a tactical level. Leads, directs and coordinates strategic initiatives with staff, peers and customers to foster continuing improvements in processes and services. Manages and evaluates the performance of Human Resources professionals and administrative staff.
• Consults with managerial and executive staff regarding employment decisions, policy interpretation, disciplinary action review, staffing options, compensation determinations, insurance and benefit offerings, and training and development opportunities.
• Manages the design and development of curriculum for adult learners and implements training programs, as required.
• Procures training and development services from vendors including price negotiations, contract review, and curriculum content analysis.
• Performs other job-related duties as assigned.

Education and Experience:

Bachelor's degree in Personnel Management, Human Resources Management, Public Administration, Business Administration, Organizational Development or a directly related field AND six (6) years of directly related demonstrated experience as to assigned Human Resources position; including one (1) years of mid to senior level supervisory or management experience. Prefer candidates who demonstrate requisite job knowledge and additional competencies including organizational commitment, teamwork, negotiations, change management, adaptability, conflict resolution, initiative, and project management;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Driver's License.

Preferred:

Master's degree in Personnel Administration, Human Resources Management, Public Administration, Business Administration or a directly related field.

Certified Compensation Professional (CCP); OR, Certified Benefits Professional (CBP).

Senior Professional in Human Resources (SPHR); OR, Professional in Human Resources Certification (PHR).

Specialized coursework in the area of Human Resources.

Knowledge, Skills, and Abilities:

Knowledge of:

• Federal, State and Local regulations, codes and laws: Employment laws and Title VII of Civil Rights Act, Equal Pay Act, FLSA, ADA, FMLA, EEOC, I-9.
• Principles and practices of Human Resources management.
• Management and supervisory principles, practices and techniques.
• State and local government budget, planning, systems, documents, issues, and trends.
• County policies, procedures and terminology.
• Recent Human Resources developments and current literature.
• Innovative Human Resources programs.
• Various countywide and regional resources.
• Budget preparation.
• Office management.
• Service oriented leadership and hands on practitioner.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Developed analytical, organizational, and communication skills.
• Business letter writing, grammar and punctuation, and report preparation.

Skill in:

• Developing, implementing, interpreting, applying and enforcing Human Resources policies and procedures per laws, rules, regulations, and codes.
• Creating policies and procedures.
• Applying Human Resources methods.
• Supervisory principles, practices and techniques.
• Developing budgets and programmatic evaluation tools.
• Problem-solving and decision-making.
• Customer service delivery.
• Explaining complicated technical problems in simple non-technical language.
• Using information systems such as HRIS.
• Both verbal and written communication.

Ability to:

• Manage, plan, assign, supervise, motivate, train, evaluate and supervise professional and administrative support staff.
• Interpret policies, procedures, and Federal, State and Local applicable laws.
• Manage, plan, organize, prioritize, and implement department programs, projects, functions, operations and activities.
• Provide management and team building.
• Prepare and conduct training.
• Convey complex ideas and concepts verbally and in writing.
• Work independently as well as in a team environment.
• Manage time well and perform multiple tasks, and organize diverse activities.
• Exercise sound judgment and make decisions.
• Organize varied work assignments and meet appropriate priorities.
• Establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public.

Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: Monday-Friday, 8:00 - 5:00 PM

Location: 2538 S. Congress Ave, Austin, TX 78704

Department: Juvenile Probation

Criminal, Driving, Education, and Employment Background Checks Required.

Drug & Alcohol Test Required.

For updates or questions on this position, contact View email address on click.appcast.io.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.