Remote Bilingual Vietnamese CX Specialist
Alignment Healthcare USA, LLC
Alignment Health is seeking a Customer Experience Specialist to deliver compassionate, end-to-end service to members, primarily older adults and individuals with disabilities, in a remote role across the contiguous US.
You will respond to inquiries about benefits, eligibility, services, and provider networks, document interactions in real time, and escalate with empathy to resolve issues on first contact while maintaining HIPAA compliance and high call quality.
#J-18808-LjbffrVacancy posted 3 days ago
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