Community Manager

Job DescriptionJob DescriptionCOME GROW WITH US!?Laramar was founded in 1989. 30+ years later, we're a vertically integrated investment and property management corporation. From humble beginnings to nationally recognized, we haven’t forgotten the basic reason for our success: our people and the relationships they nurture. We're experts at Elevating Everyday Living.OPPORTUNITY IS EVERYWHERE. At Laramar, you’re part of something special. Something unique. Our core values are our DNA, and it’s up to each one of us to bring that to life. We Own It. Most importantly, we stay true to it. We Make It Better Together.WE CARE ABOUT OUR PEOPLE. And that is reflected in our commitment to providing excellent benefits including: zero-dollar healthcare plan option, flexible hours & PTO, company-paid life insurance along with paid short- and long-term disability insurance, 14 paid holidays (including your birthday!), Sundays off, and a 401k with company match.The Community Manager is a management level position and is responsible for managing assigned community in accordance with Company policies and through instructions from Regional Manager. Additional responsibilities include supervising Assistant Managers, Leasing Consultants, Maintenance Supervisor and Assistants, Housekeepers, Porters, Painters, and Courtesy Officers.RESPONSIBILITIES:Always maintain high-quality customer serviceOversee and directly manage operations to ensure property occupancy and revenue are maximizedFollow budget constraints while ensuring property quality is as high as possibleDocument up to date financial goals, expenditures, owners' reports, and income accuratelyOversee leasing process for properties by reviewing, approving, and managing prospective applications, pricing, and renewalsOversee highly skilled staff through hiring, training, and performance managementLeads team members through regular meetings and communication touchpoints, using in-person, phone, and/or video to connectMaintain high-quality resident relations (via in-person, written, phone, or video communication as appropriate) by working with owners to ensure high retention rates, successful owner functions, address complaints and concerns in a timely manner, and adherence to company policy, state, and local lawsDemonstrate a safe, clean, and productive work environment while also ensuring staff follow the same standardsQUALIFICATIONS:Must have high school diploma or equivalent certification, College degree in the related field is viewed preferablyAt least 2 years' experience in residential property management or related field is requiredAdditional managerial experience is requiredMust have medium to a high level of knowledge and comfort with MS operating systems such as Excel, Word, and OutlookMust be able to read, write, and communicate in English and perform basic to moderate levels of mathematic functions.Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must and appropriate vehicle insurance coverageSKILLS AND ABILITIES:To perform the job successfully, an individual should demonstrate the following competencies:Embodies Laramar Core ValuesStrong oral and written communicatorPositive attitude, organization with strong attention to detail requiredParticipate in proactive team efforts to achieve departmental and Company goalsHigh level of professional communication, customer service, organizational, administrative, and time management skillsAbility to learn, adapt to, and excel at company software and potential changes SUPERVISORY EXPECTATIONS:Directly supervises one or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and disciplining employees; addressing complaints, concerns; and resolving problems. PERKS OF THE JOB:14 paid holidays (including your birthday!):Sundays off Paid 401k matchZero-dollar healthcare plan optionFlexible hours & PTOCompany-paid life insurancePaid short- and long-term disability insurance Physical Demands and Work Environment: (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.)The work environment is a typical residential-multi family environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with staff, clients, and vendors.The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing this job's duties, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, stoop, kneel, crouch, or crawl.The employee must regularly lift and/or move up to 20 pounds and should do so in a sound and safe manner. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.