Campus Police Dispatcher

Campus Police Dispatcher

Incumbents perform routine clerical, dispatching, patrolling, and monitoring work related to campus safety and security. Incumbents screen incoming emergency and non-emergency calls to determine location, nature of the call, gather information, and dispatch and assign appropriate personnel and resources to incidents.

Minimum Qualifications:

• High School Diploma OR equivalent (G.E.D.)*
• One (1) year of specialized or technical training
• You must attach the completed Application Addendum form. To download an editable copy of the form, click here (Download PDF reader). Please upload this document to the 'Other' folder located in the Attachments section of your application.

* Minimum Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Knowledge, Skills and Abilities:

• Knowledge of Applicable campus, local, state, and federal laws and regulations
• Knowledge of Multi-line phone system
• Knowledge of Two-way radio communications
• Knowledge of Customer service principles
• Knowledge of Recordkeeping principles
• Knowledge of Computers and related software applications
• Knowledge of department policies, standard practices, and radio operation procedures
• Skilled in Applying applicable local, state and federal laws, rules, and regulations
• Skilled in Operating multi-line phone systems and two-way radio communications
• Skilled in Providing customer service
• Skilled in Remaining calm in stressful situations
• Skilled in Maintaining records and logs
• Skilled in utilizing computer and relevant software applications
• Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information
• Ability to cognitively process information being simultaneously communicated through multiple communication sources including police radios, telephones, and in-person reports during emergency and high-pressure incidents
• Must be able to come to logical conclusions or required actions and resources needed to resolve emergency situations; then dispatch and communicate with emergency response personnel until the successful conclusion of the emergency
• Ability to make sound decisions rapidly and to take appropriate action quickly
• Ability to project a clear, distinct speaking voice
• Ability to distinguish and interpret meaning of colors on video display terminals
• Ability to read understand, interpret and disseminate standard official legal documents, such as warrants, criminal history and other sensitive information
• Ability to exercise judgment and discretion in analyzing and resolving problems
• Ability to remain calm in emergency situations Campus Police Dispatcher
• Ability to simultaneously receive and disseminate information to and from officers, citizens, peer dispatchers, and outside agencies via CAD, telephone, radio, and in person

Physical Requirements Positions in this class typically require grasping, hearing, keyboarding, reaching, repetitive motion, standing, stooping, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

EEO Statement: Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person based on race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled Accommodations: MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.

We offer a complete benefits package including:

• Health care (medical, dental and vision)
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retirement including deferred compensation plans
• Life insurance including long-term and short-term disability
• Paid time off (holidays, vacation, and sick leave)
• Professional development
• And much more!