Operations Maintenance Manager

Salary : $93,912.00 - $134,139.00 Annually Location : Kissimmee, FL Job Type: Full Time Job Number: 00731 Department: Operations Opening Date: 05/08/2026 Closing Date: Continuous General Description The Operations Maintenance Manager is responsible for the full leadership, strategic direction, and operational execution of maintenance and rehabilitation activities across lift stations and associated infrastructure. This position oversees preventative, corrective, and predictive maintenance programs, as well as capital rehabilitation (R&R) initiatives. This role serves as a senior leader within the Operations Division, they are expected to drive operational excellence by aligning maintenance strategies with organizational priorities, regulatory requirements and industry best practices. The Operations Maintenance Manager is accountable for system reliability, regulatory compliance, workforce performance, and budget execution. The position bridges field operations, engineering, SCADA, and capital programs to ensure a unified and efficient operational environment. The Operations Maintenance Manager also plays a key role in developing and leading a high-performing workforce by establishing clear expectations, building technical capability, and fostering a culture of accountability, safety, and innovation. Through strong leadership and cross-functional collaboration, this position ensures the organization delivers reliable, efficient, and sustainable operations in support of community and customer needs. Essential Functions Identifies, optimizes, and recommends appropriate preventive, corrective, and predictive maintenance strategies based on life cycle costs and risk assessment analyses; coordinates feedback in the design or redesign of systems and plans related to maintenance; oversees research and coordination of the evaluation, selection, design, layout, and installation of a variety of mechanical and electrical equipment. Oversees the development of standard department maintenance key performance indicators, data standards, and business processes in support of continuous system improvement. Makes recommendations on staffing levels in support of maintenance initiatives where appropriate. Develops, prepares, and analyzes budget on a maintenance / inventory basis; evaluates maintenance / inventory costs and develops programs for improving efficiency. Leads, manages, supervises, and evaluates the performance of assigned staff and teams and champion employee engagement, involvement, accountability, and workplace culture. Oversees preventive and corrective maintenance program for (600+) lift station sites. Spot check lift station run and start times from the computer, review work orders for accuracy. Reviews mechanical and electrical design plans for lift stations. Answers technical questions from the Foreman. Prepares and coordinates the development and administration of divisions budget; forecasts the necessary funds for staffing, materials, supplies, and capital improvement projects. Presents and defends budget proposals to the department Director. Administers division's budget to ensure effective expenditure of allocated funds; authorizes supplies, materials, and equipment purchases. Monitors and approves expenditures and adjustments as necessary. Implements midyear adjustments. Manages performance of direct reports through effective and timely coaching, setting of annual objectives, mid-term and annual performance discussions with counseling, as required Collaborates with various departments and stakeholders to support special projects and initiatives as outlined in Toho Water Authority's Strategic Plan or designated by the Director. Stays abreast of technology trends and industry advancements. Attends regular training for both compliance and to enhance professional development. All other duties as assigned. TECHNICAL OVERSIGHT: Ensure SSO prevention strategies are implemented across all projects Oversee bypass pumping planning and execution Validate pump installations, mechanical systems, and performance Standardized maintenance practices and equipment selection Ensure system redundancy and reliability Possess strong working knowledge of mechanical and electrical systems including pumps, piping, valves, motor controls, VFDs, electrical distribution, instrumentation, and SCADA systems Troubleshoot and support resolution of complex mechanical and electrical failures Evaluate equipment performance and recommend improvements Ensure coordination between mechanical, electrical, and control systems Minimum Qualifications A minimum of a high school diploma or GED issued from an approved GED Administrator. Minimum of seven years of progressively responsible experience in maintenance management in a water and/or wastewater utility, or similar environment, three years of which were in a management/supervisory role. Must possess and maintain a valid State of Florida Class E Driver's License. Desirable Qualifications: Experience in water/wastewater utilities Experience managing capital programs Strong leadership and organizational skills Strong knowledge of mechanical and electrical systems including pumps, piping, motor controls, and SCADA State of Florida CDL Class A Driver's License KNOWLEDGE, SKILLS & ABILITIES: Demonstrated ability to plan, direct and coordinate complex maintenance and maintenance management projects and programs. Strong analytical, planning and project management skills Comprehensive knowledge of the principles, practices, and field application techniques used in the maintenance of lift stations. Comprehensive knowledge of business management practices and procedures including budget development. Ability to analyze complex issues and identify alternative solutions Ability to exercise sound, independent judgement and initiative within established guidelines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and bend, kneel, squat, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing. Health, Dental, and Vision Medical Insurance Employee Onsite Wellness Center 401(a) and 457 Retirement Plans Retirement Match Group Basic Life Insurance / AD&D Paid Vacation and Holidays Paid Sick Time / Sick Bank Employee Assistance Program Flexible Spending Account Program Dependent Care (FSA) Longevity and Christmas Bonuses Tuition Reimbursement 01 How many years of experience do you have in water, wastewater, reclaimed water, or utility maintenance operations? No experience 1-3 years 4-7 years 8+ years 02 Describe your experience overseeing preventative maintenance programs. 03 Do you currently hold any utility-related certifications or licenses? If yes, please list them. 04 Are you available to work after-hours, weekends, and holidays if required? Yes No 05 Do you currently possess a valid class E State of Florida Driver's License? Yes No 06 If you answered "No" to the above question, are you able to obtain a State of Florida Class E Driver's License prior to employment? Yes No Required Question