Admissions Coordinator

Admissions Coordinator

Mountain Youth Academy is nestled in Mountain City, Tennessee which is conveniently located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility and assist in the evaluation, diagnosis, and treatment of a wide range of behavioral health issues for our young adolescent patients. We are seeking a meticulous and compassionate Admissions Coordinator to join our team. Key responsibilities include managing and coordinating the admissions process from initial inquiry through enrollment/admission. Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner. Collect, review, and process required applications, forms, and documentation. Maintain accurate records in databases and filing systems. Schedule interviews, tours, assessments, or appointments as needed. Communicate admission decisions, next steps, and deadlines to applicants. Collaborate with internal departments to ensure seamless onboarding/admission transitions. Provide excellent customer service to applicants, families, and referral sources. Ensure compliance with company policies and applicable regulations. Prepare reports and track admissions data as requested.

Additional benefits include a challenging and rewarding work environment, competitive compensation & generous paid time off, excellent medical, dental, vision and prescription drug plans, 401(k) with company match and discounted stock plan, SoFi student loan refinancing program, career development opportunities within UHS and its 300+ subsidiaries, free meals, attendance incentives, shift differential pay, and tuition reimbursement.

Qualifications include a high school diploma or equivalent required; associate or bachelor's degree preferred. Previous experience in admissions, customer service, healthcare, education, or administrative support preferred. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office Suite and database systems. Ability to maintain confidentiality and professionalism. Friendly, empathetic, and solution-oriented attitude.