Medical Assistant

Job Description

Job Description

The Medical Assistant supports providers in delivering patient care, including assisting with clinical procedures, electronic health record (EHR) documentation, patient intake, and coordination of care. Responsibilities include charting, ordering tests, processing prior authorizations, refilling medications, and providing patient education.

This position involves collecting a variety of specimen types from pediatric, adolescent, adult, and geriatric patients , and performing additional duties as needed to support clinic operations under the direction of the Medical Oversight Manager .

Essential Job Functions

• Room patients, obtain and document vital signs, medications, medical history, and visit-related information , and assist providers as needed
• Prepare exam rooms and set up for procedures with appropriate supplies and instruments; assist providers during procedures
• Ensure instruments and equipment are properly cleaned, disinfected, and/or sterilized in accordance with clinic protocols
• Maintain and restock exam rooms and clinical supply areas
• Respond to incoming patient calls, messages, pharmacy requests, and provider communications , referring to the provider when appropriate
• Process prescription refill requests and route to providers for review and approval
• Obtain prior authorizations for medications and services as directed by the provider (may vary by provider)
• Accurately document in the EHR, including vitals, medications, histories, immunizations, and clinical notes
• Provide patient education as directed (e.g., nebulizer use, glucose monitoring, medication instructions)
• Collect and process specimens in accordance with clinical protocols
• Maintain procedural outlines or workflows to assist team members in supporting providers
• Assist with additional duties as needed to support clinic efficiency, patient care, and workflow

Schedule and Flexibility

• Typical schedule: Four (4) 10-hour shifts per week (40 hours)
• Position may require occasional schedule flexibility , including coverage on Saturdays as needed

Qualifications

Education

• Required: High school diploma or equivalent

Licensure/Certifications

• Required:
• • Certified Medical Assistant (CMA) certification or completion of an accredited Medical Assistant program
  • Current Basic Life Support (BLS) certification
• Preferred:
• • Phlebotomy certification

Experience

• Required: Ability to work effectively with a culturally diverse patient population
• Preferred: Minimum of two (2) years of clinical experience

Skills and Knowledge

• Proficiency with computers, EHR systems, phones, and office equipment
• Familiarity with clinical equipment, including but not limited to:
• • EKG machines
  • Vital sign monitoring devices
  • Glucometers
  • Scales
  • Basic laboratory testing equipment

Physical Requirements

The physical and sensory requirements listed below are essential to the performance of this role. Reasonable accommodations may be made in accordance with the Americans with Disabilities Act (ADA) .

• Ability to hear and communicate effectively with patients, families, and staff
• Visual acuity sufficient to read documentation, monitors, and distinguish colors (e.g., medications, indicators)
• Ability to perform fine motor tasks , including handling instruments and equipment
• Frequent standing and walking throughout the shift
• Occasional stooping, kneeling, crouching, or crawling
• Ability to lift up to 50 pounds independently
• Frequent pushing, pulling, or carrying up to 25 pounds
• Occasional assistance with lifting or transferring patients over 100 pounds using proper techniques and/or assistance
• Ability to sit for extended periods as needed

Working Conditions

This position is performed primarily in an indoor healthcare environment , such as a clinic or outpatient setting.

• Exposure to infectious diseases, bodily fluids, and hazardous materials
• Use of personal protective equipment (PPE) as required
• Fast-paced environment with multiple competing priorities
• Exposure to varying noise levels due to equipment, staff activity, and patient needs
• Requires the ability to respond effectively in urgent or high-pressure situations