Front Desk Coordinator

At K2 Medical Research we are transforming healthcare by delivering tomorrows treatments today. As a rapidly growing clinical research organization across Florida Tennessee and Rhode Island we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most.

K2 is seeking Front Desk Coordinator for potential future support at our clinic out of Maitland FL.

This positions primary responsibility is greeting and welcoming guests receiving and delivering all incoming and outgoing mail and packages answering all calls and directing as needed scheduling meetings coordinating office activities and other additional duties as assigned.

Responsibilities may include but are not limited to:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable with all necessary stationery and material (e.g. pens forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges).
• Order front office supplies and keep inventory in stock.
• Update database.
• Perform other clerical receptionist duties such as filing photocopying and faxing.
• Additional duties as assigned.

Knowledge Skills Abilities:

• Ability to work Monday Thursday 8am to 5pm.
• Ability to coordinate multiple tasks in a fast-paced clinical office environment with a calm and pleasant personality.
• Ability to complete training and follow study protocol.
• Flexibility and ability to prioritize and multi-task throughout the day.
• Must be detail oriented and self-motivated.
• Excellent written and verbal communication skills.
• Willingness to interact with a diverse patient population.
• Proficiency with Microsoft office Products.

Qualifications:

• Must be Bilingual in English and in Spanish.
• Minimum High School Diploma or equivalent.
• Certified Clinical Research Coordinator (CCRC) is a plus!
• Minimum of 1 year experience in a customer service-related position preferably in a medical or health provider environment or equivalent combination of education and experience.

Your growth and well-being are our priority. Our comprehensive benefits package for full-time employees includes medical dental and vision options supplemental insurance plans 401(k) with immediate employer match generous paid time off and paid holidays. Most notably we support a healthy work-life balance through a four-day work week consisting of 10-hour shifts from Monday through Thursday. Fridays are reserved only for critical business needs or administrative tasks; otherwise they are your chance to kick-start your weekend.

Join the K2 Family: Where Compassion and Connection Lead the Way! At K2 Medical Research people come first and were seeking warm wonderful humans who effortlessly click with everyone from our incredible patients to brilliant physicians and dedicated research staff.

We are an equal opportunity employer. We celebrate what makes you uniquely you and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital or veteran statuses.

We value the differences among our team members and are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require a reasonable

accommodation to participate in the job application or interview process please contact We are here to ensure you have the support and tools you need to shine.

Required Experience:

IC