University Admissions Specialist

Admissions Specialists at Academy of Art University are dynamic, charismatic customer service professionals who will encourage and engage with prospective students, and their families, by phone, email, and virtually, every day. They answer questions regarding the University’s schools of learning and provide guidance regarding the enrollment process. Admissions Specialists work and collaborate with other Admissions teams to effectively support the needs of prospective students. This fully remote position offers a rewarding opportunity to work with aspiring artists as well as our esteemed faculty. What We Provide A collaborative and interactive work environment The chance to work with aspiring artists Continual learning opportunities and great technology The opportunity to inspire, motivate and engage prospective students and families through various communication channels Thorough training and the ability to excel in this challenging and rewarding role You Will Achieve Effectively answering heavy inbound calls from prospective students and efficiently answering their questions regarding the University’s schools of learning Making outbound calls to engage with artists and their families to provide guidance on their educational pursuits Maintaining the highest level of customer service to students and their families at all times Guiding students through the enrollment process, while providing accurate, current and comprehensive program knowledge A commitment to go above and beyond to ensure students are set up for success Comprehensive program knowledge and being able to communicate information about the Academy’s academic programs, student resources and policies and procedures What You Will Bring to the Team A positive attitude, high energy and a personable approach Strong desire to learn and ability to excel during the initial training period Strong communication skills including exceptional and proven listening skills High adaptability and positive engagement with diverse populations Excellent time management and organizational skills A Bachelor’s degree – preferred Bilingual speaking ability is a plus but not a must Flexibility to work hours between 9AM–6PM or 10AM–7PM Benefits Full‑time employees health insurance 401(k) options Paid vacation based on years of service (15 days’ accrual at start) Paid holidays Paid sick leave A commuter benefit program Opportunity to take one undergraduate course tuition free each semester Compensation: $55,000.00–$70,304.00 annually based on experience and location. Application Deadline: June1,2026. Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, AIDS or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at View email address on click.appcast.io. #J-18808-Ljbffr